Epic Test Question And Correct Answers.

Which record stores information about the person responsible for the balance on charges? - correct answer Guarantor When creating a coverage record in the system, you must choose the correct ____________ and ____________ listed on the subscriber's insurance card. - correct answer plan;ID True or False: A patient can have more than one guarantor account. - correct answer True Which of the following is stored in the patient record? (Circle all that apply) A) Medical Record Number (MRN) B)Emergency contacts C)Clinical Documentation D)Insurance Coverage - correct answer A,B,C When you are entering subscriber information for a new coverage, which button can you click to save you time if the patient and the subscriber have the same addresses? - correct answer Pull Info True or False: When you schedule a walk-in appointment, the system automatically selects the first available time slot for the physician - correct answer True You are updating a patient's registration information. That patient hands you her new insurance card. You look for the insurance in the system but can't find it. What should you do? A)Select a coverage with the closest name B)Do not enter her insurance information C)Select a generic coverage and enter information from the card D)Call somebody who has more security than you to do the search - correct answer C Which of the following payment types can be partially refunded using the POS Refund module? A)Check B)Credit Card C)Cash - correct answer Cash True or False: The front desk user can use the POS Refund module to issue a refund from a last week's visit. - correct answer False True or False: It is possible to refund payments collected at the front desk the same day they are collected. - correct answer True What is the purpose of counting the number of bills and recording the check and their amounts? - correct answer Double checking money in system with money in drawer. Which button automatically matches the money you recorded from your cash drawer with the money posted in the system? - correct answer Select All Charges go through the Charge router A)Charge Router Charge Entry B)PB Charge Entry - correct answer A Can enter charges that will post in Professional Billing A)Charge Router Charge Entry B)PB Charge Entry - correct answer A,B Can enter charges that will post in Hospital Billing A)Charge Router Charge Entry B)PB Charge Entry - correct answer A Calculates prices in Charge Entry A)Charge Router Charge Entry B)PB Charge Entry - correct answer B Can enter a price override A)Charge Router Charge Entry B)PB Charge Entry - correct answer A,B True or False: Each Charge entry batch contains only one charge entry session - correct answer False True or False: Each Charge entry batch only contains information for one patient's charges - correct answer False True or False: One charge ticket is the equivalent of one charge entry session - correct answer True Name two ways of entering a diagnosis code in the code field on the Charge Entry form. - correct answer Code or Description On the procedure line, what purpose does the Diagnosis field serve? - correct answer Associates the charges with the appropriate diagnosis What is the purpose of processing your batch? - correct answer Post Charges Charge Router Review workqueues catch (Major | Minor) charge errors. - correct answer Major True or False: Charges go through Charge Router Review workqueues after they enter the billing systems - correct answer False True or False: Charges can only be entered through manual Charge Entry - correct answer False The Charge Router A)Checks Charge Session for Errors B)Routes charges from clinical applications to billing applications C)Contains workqueues to hold problem charge sessions D)Allows for manual entry of charges - correct answer A,B,C,D What is a warning? - correct answer Soft Stop What is an error? - correct answer Hard Stop If a charge session is from a clinical source, do changes in the charge session update the clinical chart? - correct answer No If you want the chart and account to match, where should the charge update be made? - correct answer In the Chart (Clinical Applications) True or False: You can add new procedures when you access a charge session from charge review - correct answer True List steps to resolving duplicate charges - correct answer -Double Check -Send to supervisor Why can't a user perform the function of Delete on a charge session? - correct answer Does not have access What does the transfer function do to the charge session - correct answer Transfers to a different user True or False: Delete and Force Resubmit are controlled by security - correct answer True True or False: When Deleting a session in a charge review workqueue, the charge session is removed from your workqueue, but can still be worked on by others. - correct answer False What does the Transfer button in a charge review workqueue do? - correct answer It moves the charges session from the current workqueue to a designated workqueue True or False: Users review charges in charge review workqueues after the system has posted the charges to the account - correct answer False When should you resubmit a charge session? - correct answer When you believe it was corrected Why are duplicate charge sessions sent to a supervisor? - correct answer The delete button is security controlled Where are the charges located that are ready and waiting to process for claims? - correct answer The claims queue What tool in the system automates processes - correct answer Batch Scheduler Creating claims is a mostly (manual | automatic) processes - correct answer Automatic User Errors are: - correct answer Fixed in hyperspace by the user Master file errors are: - correct answer Errors based off build fixed in text Which button in the Claim Edit Companion lets you run the CDF edit checks on the claim in real-time? - correct answer Refresh How can you get more detailed information about errors on a claim? - correct answer Click on Claim Edit WQ Assistant Which window gives you instructions about how to correct claim errors? - correct answer Click on Claim Edit WQ Companion Which Epic record defines all of the possible errors a claim could have? - correct answer Claim Definition File Who corrects user errors? Where are these errors corrected? - correct answer End users; in Hyperspace Who corrects master file errors? Where are these errors corrected? - correct answer IT analysts; in the backend How can you access the step-by-step instructions for how to fix a claim error? - correct answer Click on the error link in the claim edit assistant What does the Refresh button in the Companion do? - correct answer Tests claim errors against the CDF in real time Where can you find the payor contact information for a claim in your workqueue? - correct answer In the Ins Coverage section Which activity do you perform when the payor did not receive the claim and you need to send them a new claim? - correct answer Payor Website and Resubmit Claim