Dell Client 2024 Assessment Exam With
100% Correct Answers.
What are the advantages of SSD when compared to traditional HDD
Lower Latency
Less prone to physical failures
Faster RW speeds
Silent operation
Which Dell Diag tool can be used as a troubleshooting tool when the system fails to boot into the OS
ePSA
Why sometimes the values in BIOS cannot be saved and shows as manufacturing mode
Jumper is at SERVICE_MODE
When would you run the RMA Shim tool on a Chromebook
System board replacement
To preserve BIOS settings before recovering it, user need to
Reset NVRAM to Disabled
What is correct about Intel Optane Memory
System acceleration solution
Pairs memory and storage
Which key is used to access the one time boot menu while restarting the computer
F12
FastBoot is the Pre-Boot environment of Android that starts before Android
True
Which of the following statements are true about the new PSU BIST
To restart the PSU BIST
Ensure to disconnect AC power
To start the PSU BIST
Select steps involved in unpackaging parts
Select All
Which of the following is the correct way to trigger BIOS Recovery 2
, CTRL+Esc
What is Thermal Grease
between processor & heatsink
Which is the notebook computer category that is designed to be suitable for small orgs with little or no
IT staff
Vostro
Dell desktop portfolios include Optiplex, Inspiron, Vostro, Precision, XPS, AIO
True
PC Doctor USB solution offers
DOS Test
Individual Diag
Windows Test
After system board replacement, a field tech can input the service tag value only once
true
If the system is not booting into the OS, how can you check if the HD is detected
Bios
What is the status of the power LED when a system board failure has occurred
blinking (2,6)
You are fixing a computer running Windows 8.1 and its not booting. which of the bios settings will you
change
Change boot mode to UEFI
Enable Legacy Option ROMS
Enable Secure Boot
To Prevent CPU pings from being bent or any damage to the system board which has to be returned to
dell, techs must ensure that
ZIF Socket cover is placed back
ESD bag is used
The BIOS Recovery 2 does not support recovery from
Encrypted HD
HD with password set
How should technicians handle the PCBs while dismantling or repackaging them
From the edges/sides
100% Correct Answers.
What are the advantages of SSD when compared to traditional HDD
Lower Latency
Less prone to physical failures
Faster RW speeds
Silent operation
Which Dell Diag tool can be used as a troubleshooting tool when the system fails to boot into the OS
ePSA
Why sometimes the values in BIOS cannot be saved and shows as manufacturing mode
Jumper is at SERVICE_MODE
When would you run the RMA Shim tool on a Chromebook
System board replacement
To preserve BIOS settings before recovering it, user need to
Reset NVRAM to Disabled
What is correct about Intel Optane Memory
System acceleration solution
Pairs memory and storage
Which key is used to access the one time boot menu while restarting the computer
F12
FastBoot is the Pre-Boot environment of Android that starts before Android
True
Which of the following statements are true about the new PSU BIST
To restart the PSU BIST
Ensure to disconnect AC power
To start the PSU BIST
Select steps involved in unpackaging parts
Select All
Which of the following is the correct way to trigger BIOS Recovery 2
, CTRL+Esc
What is Thermal Grease
between processor & heatsink
Which is the notebook computer category that is designed to be suitable for small orgs with little or no
IT staff
Vostro
Dell desktop portfolios include Optiplex, Inspiron, Vostro, Precision, XPS, AIO
True
PC Doctor USB solution offers
DOS Test
Individual Diag
Windows Test
After system board replacement, a field tech can input the service tag value only once
true
If the system is not booting into the OS, how can you check if the HD is detected
Bios
What is the status of the power LED when a system board failure has occurred
blinking (2,6)
You are fixing a computer running Windows 8.1 and its not booting. which of the bios settings will you
change
Change boot mode to UEFI
Enable Legacy Option ROMS
Enable Secure Boot
To Prevent CPU pings from being bent or any damage to the system board which has to be returned to
dell, techs must ensure that
ZIF Socket cover is placed back
ESD bag is used
The BIOS Recovery 2 does not support recovery from
Encrypted HD
HD with password set
How should technicians handle the PCBs while dismantling or repackaging them
From the edges/sides
