Correct Answers 2024
What is the status of the power LED when a motherboard
failure has occurred in Vostro 3710? - Correct Answer-Amber,
white (2, 6)
The BIOS Recovery (via HDD) does not support recovery from
_________ and ______. (Select 2) - Correct Answer-Hard Disk
Drive with password set.
Encrypted Hard Drive.
BIOS Recovery from Hard Drive option can be disabled in
____________. - Correct Answer-BIOS.
Which out of these is a probable point of failure for a no
power issue in desktops? (Select 2) - Correct Answer-PSU
Power outlet
A customer is getting a "No bootable device found" message
while powering on the system. Which option under the BIOS
would help to fix this issue? - Correct Answer-Boot
Configuration.
pg. 1 professoraxe l
, How do you perform a Latitude Self-Heal Recovery? - Correct
Answer-Unplug the AC adapter & remove primary battery -->
Disconnect coin-cell (CMOS) battery --> Release the flea power
--> Plug-in the AC adapter.
Which of these is a probable point of failure when
troubleshooting monitor issues? (Select 2) - Correct Answer-
Cables
Monitor
Customer's desktop (OptiPlex 5490 AIO) is flashing a 3,3 LED
error code during the service call. Which section under the
service manual will help you get the information about the
Diagnostic LED behavior? - Correct Answer-Troubleshotting
To prevent CPU pins from bending or any damage to the
motherboard, technicians must ensure that: (Select 2) -
Correct Answer-CPU cover is placed back covering the CPU
socket.
You are fixing a computer running on Windows 10 or later and
it is not booting. Which BIOS settings will you change? (Select
pg. 2 professoraxe l