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What type of communicate includes contact with customers, vendors, supplies, transporters, government or any other group outside the company? - Answer External Within logistics community, there are 2 types of communications, what are they? - Answer Internal and External Specifying why you're writing is an example of which of the following guidelines? - Answer identify the purpose Not speaking too fast or mumbling is an example of which of the following guidelines? - Answer Speaking clearly Small mistakes like speaking too quickly, entering the wrong delivering date or not listening to instructions can lead to costly mistakes. TRUE or FALSE - Answer True Efficiency and effectiveness of order processing depends on understanding the requirements therefore, if the order is not clear, the logistics workers should ask the customer questions before processing the order, TRUE or FALSE - Answer True Which of the following inspection involves checking for air, ground or water? - Answer Environmental Inspection Companies use color signs and marking to communicate safely information in the workplace, which of the following colors typically mean storage? - Answer White Which of the following describes the financial aid employers are required to provide to workers who are injured on a job? - Answer Workers Comp Which of the following elements of a well designed work place can be described as a science of designing and arranging the tools people use? - Answer Ergonomics When dealing with a problem with a customer's order logistics, workers should assign blame to someone within the company. TRUE or FALSE - Answer False Employers are required to have a safety committee that meets regularly have notes of the meeting. TRUE or FALSE - Answer True Which of the following is an assessment of potential treats to a workers safety? - Answer Workplace Inspection Which of the following governmental agencies sets and enforces safety standards and safe use of ladders, noise abatement and storing of hazardous materials? - Answer OSHA Which of the following government agencies holds the primary responsibilities for transportation safety regulations? - Answer U.S Department of Transportation OSHA standards set maximum requirement supply chain logistics facilities may not use additional guidelines, from other government agencies or professional organization. TRUE or FALSE - Answer False Looking for key heading and highlighting material is an example of which reading guidelines? - Answer Previewing the document There is no need for front-line logistics workers to worry about communication between shifts. TRUE or FALSE - Answer False Listening to what someone is saying and hearing what someone is saying is the same thing. TRUE or FALSE - Answer False Spread sheets may be printed and used by logistic workers to analyze operations. TRUE or FALSE - Answer True Which of these software programs are used for real time and tracking? - Answer Transportation Management System Which technology contain ID number that's programmed and cannot be changed without programming the card? - Answer Magnetic Strips Which team is made up of individuals from different departments with a supply chain logistics? - Answer Cross-functional team Which smart goal calls for making sure that the team sets goals that will challenge the team? - Answer Achievable Which of the problem solving steps should be done first? - Answer Define the problem Which team can be self managed? - Answer Any of them Which smart goal calls for avoiding general or generic goals? - Answer Specific Which smart goal calls for making sure the team goal is related to the overall business goal? - Answer Revelant


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