INTRODUCTION TO BUSINESS MANAGEMENT AND GENERAL
MANAGEMENT
CHAPTER ONE: THE BUSINESS ENVIROMENT
THE SYSTEMS APPROACH
• The idea is based on all organizations being made up of interdependent parts.
• This can only be understood by looking at the whole part
• Any system consists of 3 components:
1. Inputs
2. Processes
3. Outputs
The organization as a system:
Inputs Processes Outputs
The environment
The organisation: Business Functions
• Operations function
• Logistics function
Human resources • HR management function Goods
Natural resources • Financial function
• Marketing + public relations Services
Capital
Entrepreneurship Management functions:
• Planning
• Organizing
• Leading
• Motivating
• Controlling
, Inputs are all things brought together in an organization. The inputs are processed by different
management functions. The result is outputs in the form of good service or goods. If any part of
the system is not functioning properly, it will affect the functioning of the whole organization.
Organisational environment:
• A business’s organisational environment is the world outside the business as well as what
goes on inside the business.
• These work together in affecting the success of the business.
Micro – environment Market environment Macro – environment
• Environment inside the • Environment • Includes factors that
business immediately outside the affects the business.
• Consists of different business
business functions and • This is where the
how they are managed. business gets its
resources from and
trades its products.
• Controls the business • Influences the business • Victim
•
MANAGEMENT
CHAPTER ONE: THE BUSINESS ENVIROMENT
THE SYSTEMS APPROACH
• The idea is based on all organizations being made up of interdependent parts.
• This can only be understood by looking at the whole part
• Any system consists of 3 components:
1. Inputs
2. Processes
3. Outputs
The organization as a system:
Inputs Processes Outputs
The environment
The organisation: Business Functions
• Operations function
• Logistics function
Human resources • HR management function Goods
Natural resources • Financial function
• Marketing + public relations Services
Capital
Entrepreneurship Management functions:
• Planning
• Organizing
• Leading
• Motivating
• Controlling
, Inputs are all things brought together in an organization. The inputs are processed by different
management functions. The result is outputs in the form of good service or goods. If any part of
the system is not functioning properly, it will affect the functioning of the whole organization.
Organisational environment:
• A business’s organisational environment is the world outside the business as well as what
goes on inside the business.
• These work together in affecting the success of the business.
Micro – environment Market environment Macro – environment
• Environment inside the • Environment • Includes factors that
business immediately outside the affects the business.
• Consists of different business
business functions and • This is where the
how they are managed. business gets its
resources from and
trades its products.
• Controls the business • Influences the business • Victim
•
