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5-1-final-project-milestone-two-technology-solutions-and-recommendations

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5-1-final-project-milestone-two-technology-solutions-and-recommendations 5-1-final-project-milestone-two-technology-solutions-and-recommendations

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IT 210: Business Systems Analysis 1




5-1 Final Project Milestone Two: Technology Solutions and Recommendations

IT-210-R4372 Bus Systems Analysis/Design




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Southern New Hampshire University




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2019




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Technology Solutions

Technology One



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, IT 210: Business Systems Analysis 2


Social computing is an important aspect of many businesses. This technology solution

will help in being able to integrate online shopping, facilitate collaboration internally and

externally (with staff and customers), manage customer contacts, and provide reporting.

However, this technology will not help with managing inventory and shipping, providing order

status checking and online payment processing, or to manage the current brick-and-mortar

processes (sales, payments, inventory, and customer contact).

While mobile phones technically have a broader reach than any communications

device, social media has already surpassed that workhorse of the modern enterprise, e-mail.




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Increasingly, the world is using social networks and other social media-based services to stay in




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touch, communicate, and collaborate. Now key aspects of the CRM process are being overhauled




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to reflect a fundamentally social world and expecting to see stellar growth in the next
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year. Leading organizations are becoming social enterprises.

Technology Two
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Intelligent systems are a very useful tool for integrating online shopping, managing
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inventory and shipping, providing order status checking and online payment processing,

facilitating collaboration internally and externally (with staff and customers), Provide reporting
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and managing the current brick-and-mortar processes (sales, payments, inventory, and customer

contact). If these systems are setup and maintained properly there is little limit to what they can
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do achieve.
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New business intelligence focuses on those day-to-day operations of the company, and it
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is used by a wide array of line management personnel who are responsible for making decisions

that drive the current business performance of their units. That difference has several

implications for how much and what type of data a business intelligence application needs, what




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