MGT 300 Exam 1 With Correct Answer.

planning, organizing, leading, controlling - correct answer four functions of management planning - correct answer determining organizational goals and a means for achieving them organizing - correct answer deciding where decisions will be made, who will do what jobs and tasks, and who will work for whom in the company leading - correct answer inspiring and motivating workers to work hard to achieve organizational goals controlling - correct answer monitoring progress toward goal achievement and taking corrective action when needed top manager - correct answer executives responsible for the overall direction of the organization top manager - correct answer manager responsible for creating a context for change top manager - correct answer CEO, COO, CFO, CIO top manager - correct answer manager who develops employees' commitment to and ownership of company's performance top manager - correct answer manager that creates a positive organizational culture through language and actions top manager - correct answer manager responsible for monitoring the business environment middle manager - correct answer managers responsible for setting objectives consistent with top management's goals and for planning and implementing subunit strategies for achieving those objectives middle manager - correct answer plant manager, regional manager, divisional manager middle manager - correct answer manager who plans and allocates resources to meet objectives middle manager - correct answer manager who coordinates and links groups, departments, and divisions middle manager - correct answer manager who monitors and manages subunits and individual managers first-line manager - correct answer managers woo train and supervise the performance of nonmanagerial employees who are directly responsible for producing the company's products or services first-line manager - correct answer office manager, shift supervisor, department manager first-line manager - correct answer manager who teaches entry-level employees how to do their jobs first-line manager - correct answer manager who encourages, monitors, and rewards employees' performance first-line manager - correct answer manager who makes detailed schedules and operating plans team leader - correct answer managers responsible for facilitation team activities toward accomplishing a goal team leader - correct answer manager who helps team members plan and schedule work, learn to solve problems, and work efficiently with each other team leader - correct answer manager who manages internal and external relationships their job was to exercise formal authority and manage tasks - correct answer initially, managers believed... were surprised by pace and workload and realized subordinates wanted help solving problems they couldn't solve - correct answer after 6 months, managers... realized that people management is most important - correct answer after 1 year, managers... availability of power enabled low-paid, unskilled labor to replace high-paid skilled artisans and jobs were carried out in large, formal organizational rather than fields, homes, or small shops - correct answer we need managers today because during the Industrial Revolution... Frederick Taylor - correct answer who is the father of scientific management? motion study; typically yielded production increase of 25-300% - correct answer what did Frank and Lillian Galbreth come up with? how did it change production? motion study - correct answer breaking each task or job into separate motions and then eliminating those that are unnecessary or repetitive Gantt Chart; one of the first to recommend that companies train and develop workers - correct answer what did Henry Gantt come up with? Gantt chart - correct answer visually indicates what tasks must be completed at which times in order to complete a project scalar chain - chain of command; Fayol's 14 principles of management - correct answer what did Henri Fayol come up with? what is he known for?