MGT Exam Solution.

1. Management is the process of a. maintaining the status quo. b. planning, organizing and staffing, leading, and controlling. c. keeping labor from taking over. d. facilitating groups. - correct answer b 1. The purpose of a preventive (or pre-control) is to prevent a. existing problems from escalating. b. problems caused by a deviation from performance. c. feedback controls from creating damage. d. quality standards from being too demanding. - correct answer b 1. Employee commitment often comes about as a consequence of a. being well motivated over time. b. threats of punishment. c. being motivated for a single task. d. having the appropriate job skills. - correct answer a 1. In organizations, leadership can be exerted a. by many people, as well as managers. b. only by the top two levels of management. c. only on permanent assignments. d. by people with or without leadership capability. - correct answer a 1. Human resources executive Sarah says, "I finally have a seat at the table." She most likely is implying that a. she is allowed into the executive dining room. b. her work is tied in with company business strategy. c. she no longer has to stand in the back of the room during meetings. d. she will be allowed to negotiate with the labor union. - correct answer b 1. The clearest example of a staff department in a manufacturing(chế tạo) organization would be a. sales. b. operations. c. food services. d. quality assurance. - correct answer c 1. Marvin's job involves selling used trucks. To boost his job satisfaction, Marvin's boss authorizes him to tell the dealer when a truck needs a paint job in order to sell. Which task characteristic has been added to Marvin's job? a. feedback from the job b. decision-making authority c. work methods autonomy d. task significance - correct answer b 1. Planning is a. a complex and comprehensive process involving interrelated stages. b. organizing, implementing, and controlling. c. finding the best person for a job. d. communicating effectively with stakeholders. - correct answer a 1. Juanita is a data-driven manager, so she a. minimizes interaction with people when working. b. bases her decisions on facts. c. finely tunes her intuition. d. emphasizes politics in her decision making. - correct answer b 21. The majority of cultures throughout the world are a. relationship oriented. b. task oriented. c. old-age oriented. d. youth oriented. - correct answer a 1. Job performance is considered ineffective when it a. falls below an accepted standard. b. leads to employee dismissal. c. emphasizes quantity more than quality. d. must be controlled by management. - correct answer a 2. One of the reasons that bureaucracies(bộ máy hành chính) have endured(chịu đựng) is that they a. provide ample opportunity for risk taking and thrill seeking. b. help satisfy people's need for order and security. c. were designed with the age of the Internet in mind. d. are almost immune to downsizing. - correct answer b 1. A distinguishing(phân biệt) feature(tính năng) of a multinational corporation(tập đoàn) is that it a. exports some of its products and services. b. pays comparable wages wherever it conducts business. c. has a culturally diverse group of executives. d. has units in two or more countries in addition to its own. - correct answer d 2. Richard is a data-driven manager, so he tells subordinates, a. "Don't politic, use data." b. "Politic, don't use data." c. "Pay for your own lunch while on a business trip." d. "Donate 10 percent of your gross income to charity." - correct answer a 2. A job contains high task significance when the a. work output touches the lives of many people. b. work output earns a profit for the firm. c. job holder has varied working hours. d. job holder receives frequent feedback from the boss. - correct answer a 2. Strategic plans are designed to a. implement operational plans. b. establish day-by-day procedures. c. shape the destiny of the firm. d. carrying out the functions of management. - correct answer c 2. A specific way in which human resources contributes to business strategy is by a. helping to build high-performance work practices. b. organizing company picnics. c. making PowerPoint presentations to top management. d. helping to prepare job descriptions. - correct answer a 2. Management focuses on a. continuous improvement of the status quo.