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Exam Multifit Gyms Ownership 2024 EXAM QUESTIONS AND ANSWERS

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Exam Multifit Gyms Ownership 2024 EXAM QUESTIONS AND ANSWERS Type of business - ANSWER Uk, national scope, wellbeing/fitness market, Service Missions/Visions/Objectives - ANSWER Increase customer satisfaction to 70% by end of 2026 Increase market share by 5% by offering wider range of classes Increase net profit by 10% by 2026 Key Staff - ANSWER Endris Hunt - 30yrs experience, autocratic (results driven, set rules + staff expected to follow, used to be fitness instructor MF Employees - Core workers on fixed contracts, like the laid back leadership style, lots of flexibility, upset weren't told about merge LG Employees - Multiskilled, only 20% happy at work compared to 50% at MF, core and peripheral workers Stakeholders - ANSWER Customers, LG Employees, Endris, MF employees


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