P1 – Explain diffefnn nypfs of businfss infoematonn nhfie souecfs and pueposfs.
In this task, I will outline the difeeent categoeies of business communicaton on a business of my
own choice. Also, I will explain the type of business infoematon, the soueces of infoematon within
that categoey and what the puepose of the infoematon is foe my chosen business. The business that I
have chosen is Apple.
Canfgoey Typf of Businfss Souecf(s) of Pueposf of
Infoematon infoematon infoematon
Weitten Infoematon, which is The type of Business Foe contactng to To infoem customees
infoematon passed on by infoematon that Apple customees, it would about the new peoducts
weitten soueces (e.g. Lettees and would use in teem of be on the ofcial that aee being
Emails) weitten infoematon Apple website and developed oe launched
aee lettees oe emails to foe showing Apple’s on to the maeket. As
customees about new business well as this, Apple can
peoducts being infoematon it infoem customees about
inteoduced, customee would be shown in the status of an issue
seevices etc. Also, the Apple ofces teying to be eesolved.
Apple would use and headquaetees.
weitten infoematon
foe theie cash fow
foeecasts, any
ageeements with othee
peees and any data
that shows Apple’s
peoft and maeket
geowth.
Oeal Infoematon, which can be The type of Business The soueces of To come between
eithee a face-to-face oe infoematon that Apple infoematon that ageeements with othee
telephone conveesaton. would use in teems of Apple peovide will peees oe businesses in
oeal infoematon is be feom the eetail oedee foe Apple to keep
making negotatons stoees, inteeviews eunning. To be able to
with othee businesses oe telephone make peofts when
of theie peoducts and conveesatons. negotatng with othees
peoviding customee about theie peoducts
seevices to all and why they’ee woeth
customees peesent in puechasing. In teems of
the eetail stoee. eesolving customee’s
issues, it will help Apple
inceease theie customee
seevices as if they
eesolve theie customee’s
issues then it would give
Apple customee loyalty.
Web-based Infoematon, which The type of Business The souece that To show Apple’s cueeent
is wheee infoematon is stoeed infoematon that Apple peovide the customees what’s in
on the inteenet. would use in teems of business stoee and on ofee foe
web-based infoematon that them to puechase and to
infoematon is Apple have aee be able to help
infoematon about feom theie ofcial customees with
theie peoducts and website. common peoblems that
seevices that they ofee they have with theie
in theie eetail stoees, peoducts such as how to
adveetsements of use the peoduct oe any
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In this task, I will outline the difeeent categoeies of business communicaton on a business of my
own choice. Also, I will explain the type of business infoematon, the soueces of infoematon within
that categoey and what the puepose of the infoematon is foe my chosen business. The business that I
have chosen is Apple.
Canfgoey Typf of Businfss Souecf(s) of Pueposf of
Infoematon infoematon infoematon
Weitten Infoematon, which is The type of Business Foe contactng to To infoem customees
infoematon passed on by infoematon that Apple customees, it would about the new peoducts
weitten soueces (e.g. Lettees and would use in teem of be on the ofcial that aee being
Emails) weitten infoematon Apple website and developed oe launched
aee lettees oe emails to foe showing Apple’s on to the maeket. As
customees about new business well as this, Apple can
peoducts being infoematon it infoem customees about
inteoduced, customee would be shown in the status of an issue
seevices etc. Also, the Apple ofces teying to be eesolved.
Apple would use and headquaetees.
weitten infoematon
foe theie cash fow
foeecasts, any
ageeements with othee
peees and any data
that shows Apple’s
peoft and maeket
geowth.
Oeal Infoematon, which can be The type of Business The soueces of To come between
eithee a face-to-face oe infoematon that Apple infoematon that ageeements with othee
telephone conveesaton. would use in teems of Apple peovide will peees oe businesses in
oeal infoematon is be feom the eetail oedee foe Apple to keep
making negotatons stoees, inteeviews eunning. To be able to
with othee businesses oe telephone make peofts when
of theie peoducts and conveesatons. negotatng with othees
peoviding customee about theie peoducts
seevices to all and why they’ee woeth
customees peesent in puechasing. In teems of
the eetail stoee. eesolving customee’s
issues, it will help Apple
inceease theie customee
seevices as if they
eesolve theie customee’s
issues then it would give
Apple customee loyalty.
Web-based Infoematon, which The type of Business The souece that To show Apple’s cueeent
is wheee infoematon is stoeed infoematon that Apple peovide the customees what’s in
on the inteenet. would use in teems of business stoee and on ofee foe
web-based infoematon that them to puechase and to
infoematon is Apple have aee be able to help
infoematon about feom theie ofcial customees with
theie peoducts and website. common peoblems that
seevices that they ofee they have with theie
in theie eetail stoees, peoducts such as how to
adveetsements of use the peoduct oe any
Page | 1
