Quality control NURS 412 (A+ Guaranteed)

What is quality control correct answers Activities used to evaluate, monitor or regulate services Preformave is measures against predetermined standards Action is talen to correct dicrepancies between these standsrds and actual performance Hallmarks of effective quality control programs correct answers Support from the top level administrations Commitment by the organization Quality goals reflect search for excellence Process is ONGOING What are the 3 steps of quality control process correct answers 1. Criteria is determined 2. Information is collected to determine whether standard has been met 3. Education is taken if the criteria has not been met What is benchmarking correct answers Measuring products, practices and services against the BEST performing organizations T or F organizations can determine how and why their organization differs from these examplars correct answers True and then they can use the exemplars as role models for standard development and performance improvement The development of standards correct answers Predetermined baseline that continues to be followed and practiced Must have standards and objectives that is measurable and achievable to guide individual practitioners in performing safe and effective care T or F there is only one set of standards correct answers False there is no one set of standards Standardized clinical guidelines correct answers Provide diagnosis-based, step by step interventions for providers to follow. -should reflect evidence- based practice (based i. Cutting edge research) What are audits correct answers Measurement tools -a systematic and official examination of a record, process, structure, environment, or account to EVALUATE performance Can occur retrospectively, concurrently or prospectively. Retrospective audits correct answers Performed AFTER the patient receive the survice