Business Strategy Questions and Verified Answers 2024

Karen, the manager of a new pet grooming company, makes sure her grooming salon always has plentiful treats and toys for the animals as well as beverages and snacks for their owners to ensure a quality customer service experience. This is an example of the _______ element of management. A. service B. leadership C. decision making D. motivational E. operations - E. operations This is an example of the operations element of management. Managers are concerned with transforming resources such as employee actions and amenities into a quality customer service experience. Paral has responsibility for the functions of organizing, staffing, planning, and controlling activities in a large company. These functions are most closely associated with A. managers. B. assembly line workers. C. investment advisors. D. stockbrokers. E. direct sales executives. - A. managers. Managers plan, organize, staff, and control the tasks required to carry out the work of the company or nonprofit organization. _____ gather information and conduct research to determine what customers want. They also plan and develop products and make decisions about how much to charge for their products and when and where to make them available. A. Accountants B. Engineers C. Marketers D. Supervisors E. Stockbrokers - C. Marketers Marketing includes all the activities designed to provide goods and services that satisfy customers' needs and wants. Marketers gather information and conduct research to determine what customers want. They also plan and develop products and make decisions about how much to charge for their products and when and where to make them available. . Which of the following can be grouped under a single segment among the various elements of business activity? A. marketing and finance B. management and end-users C. organization and customers D. marketing and consumers E. management and regulatory forces - D. marketing and consumers Marketing and consumers are in the same segment because the focus of all marketing activities is to satisfy customers. Marketing includes all the activities designed to provide goods and services that satisfy consumers' needs and wants. . Games Galore has a new video game that it hopes will increase its sales. It is offering coupons and a sweepstake to get people to buy the game. These are all examples of A. sales promotion