Sales Cloud Consultant Certification Questions and answers
What currency does SF use when performing currency conversion? A: Local users currency B: Corporate currency C: Manually selected currency by Admin D: Record currency B: Corporate Currency Personal currency (a users default) is used for? (select 3) A: Quotas B: Collaborative Forecast C: Opportunity Revenue D: Reports A: Quotas B: Collaborative Forecast D: Reports Brainpower Read More 0:00 / 0:00 True or False: Every record has a currency field that specifies the currency type for the amount in that record? True The newer territory management capability is called and is compatible with which type of forecast (customizable or Collaborative? Enterprise Territory Management Collaborative True or False: Territory management only affects accounts and the standard objects that have a master-detail relationship to accounts. True Territory management affects which objects: (select all that apply) A:Lead B:Opportunity C:Custom Objects D:Standard Objects that have a master detail relationship B:Opportunity D:Standard Objects that have a master detail relationship True or False: Territory hierarchies do not have to be focused on geography; they can be defined however you like. True With customized Territory Management you can add up to ____ custom territory fields to tailor territories for your company's unique requirements. A: 100 B: 500 C: 1000 D: Unlimited B:500 True or false: Territory Management is available for Customizable Forecasting and not Collaborative Forecasts. True Person accounts can have contacts. Not true they can not have contacts. Contact information is saved within the Account record. Which is true about Person Accounts? (select all that apply) A: Person Accounts can have contracts B: Person accounts can't have relationships with other accounts or with contacts C: They can't be included in account hierarchies D: They can't have Activities E: Can be merged with other business Accounts F: Can be related to custom objects G: Can send e-mail to a Personal Account B: Person accounts can't have relationships with other accounts or with contacts C: They can't be included in account hierarchies F: Can be related to custom objects G: Can send e-mail to a Personal Account True or False: Leads that don't have a value in the Company field are converted to person accounts. Leads that do have a value in the Company field are converted to business account. True True or false: After you've enabled person accounts, you can't disable them True True or False: A single person account uses less storage space than a business account. A single person account uses more storage space than a business account. True or False: Salesforce creates a record type for person accounts when they're enabled. True Which method is the only way to restrict user access to records? A: Permission sets B: Organization Wide Defaults C: Role Hierarchy D: Profiles B: Organization Wide Defaults Match the best sharing method with the correct definition: A: Role Hierarchy B: Organization Wide Default C: Profile and Permission sets D: Programmatic sharing E: Public Group F: Ownership-based sharing rule 1: a collection of individual users, roles, territories, and so on, that all have a function in common 2: represents a level of data access that a user or group of users needs 3: provide object-level security by determining what types of data users see and whether they can edit, create, or delete records 4: specify the default level of access users have to each others' records 5: (formally Apex-managed sharing) allows you to use code (Apex or other) to build sophisticated and dynamic sharing settings when a data access requirement cannot be met by any other means 6: allow for exceptions to organization-wide default settings and the role hierarchy that give additional users access to records they don't own A2: Role Hierarchy B4: Organization Wide Default C3: Profile and Permission sets D5: Programmatic sharing E1: Public Group F6: Ownership-based sharing rule
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