Jurisprudence - Funeral PrePlanner Exam Questions and Answers 2024

Jurisprudence - Funeral PrePlanner Exam Questions and Answers 2024 Can you contact someone by phone or other means and ask them to purchase your services? - Answer-No, you can not contact a person and solicit services Can you contact a person in a long-term care home, hospital, or hospice and ask them to purchase your services? -Answer-No, you can not solicit to long-term care, hospitals, or hospice Can you leave brochure's from your business on a table in a common room of a long-term care home? -Answer-Yes, but it should be cleared with administration, first. Can you call or email a person who inquired about your services? -Answer-Yes, but only at their request. Can you set up an information booth at a local event? -Answer-Yes, you are not targeting a specific person If you write your licensing exam & are confident you passed, you can begin negotiating contracts. -Answer-NO! You must receive confirmation from the registrar that you passed Can a 16 year old be a purchaser on a contract? -Answer-No. The purchaser must always be at least 18 What is a selection room? -Answer-Selection room holds caskets, urns and other merchandise for sale. How many caskets should be shown in the selection room? -Answer-A minimum of 3. All of the least expensive & at least one "container" What is the minimum way caskets should be displayed? -Answer-A colour photo with: Price, size, interior material/colour, exterior material/colour/finish/thickness, manufacturer name/number Do all caskets need to be displayed the same way? -Answer-Yes, all caskets must be displayed the same way Can you share information you got from a client-family with others? -Answer-No, that would be a breach of confidentiality Are you bound by any privacy legislation? -Answer-Yes, both Federal and Provincial Can you communicate information to a law enforcement agency or a lawyer? -Answer-Yes, but only when required and only to a lawyer of a person named on the contract Am I required to receive a copy of the price list before I enter a contract? -Answer-Yes, section 113 states what a potential consumer must receive before they enter a contract Do you have to provide a copy of the Consumer Information Guide to client-families? -Answer- Yes, a copy of the Consumer Information Guide is required Do cancellation rights have to be explained to enforce a contract? -Answer-Yes, section 113(c) states that cancellation rights and refund entitlements must be explained Do financing options need to be explained? -Answer-The licensee should offer to explain the different funding, financing and payment options to the client What is negotiating a contract? -Answer-Discussions of services, supplies, and prices Requirements for the signing purchaser -Answer-- 18 years old - no impairment or incapacitation Is a contract valid if there is no vendor signature? -Answer-No, there must be a licensee signature on every contract Do we both get a copy of the contract? -Answer-Yes, the contract must be complete in duplicate Do all services and supplies have to be included on a contract? -Answer-Yes, all services and supplies must be included. They must also have a description Do you have to collect vital statistics data? -Answer-Yes, it is a requirement to collect this data for the government. It must be collected to receive a burial permit Is there extra paperwork for a cremation? -Answer-A cremation application is required and may only be filled out by a licensed funeral director who has permission from a crematory Where do I get proof of death certificates? -Answer-From the contracted establishment Who gets a copy of the proof of death certificate? -Answer-The legal representitive What is a 'contract'? -Answer-A legally binding document between the establishment and purchaser for supplies and services What is basic authority? -Answer-Who has the right to make decisions when a death occurs If authority is questioned and met with uncertainty, should a contract be signed? -Answer-A contract should not be signed until proof of authority is presented Is it true that a pre-arrangement can be changed at any time? -Answer-Yes, additionally a pre- arrangement must be revisited by legal authority when