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Professional Communication Guide

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2023/2024 Written for academic year
Institution Professional Communication
Course Professional Communication
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Communication Model Context- setting of conversation Sender/Reciever- people involved Message-what is being conveyed Channel-the method of communication (email,letter) Feedback- reaction to communication (verbal/nonverbal) Noise- anything that interferes with communication Types of Communication Intrapersonal- yourself Interpersonal- another person Group- people share common interest Nonverbal- body language Barriers to Communication Language & Culture Barriers filtering emotions information overload defensiveness Myer-Briggs Personality Indicators Extroversion Introversion Sensing- focus on 5 senses, practical Intuition- focus on 6th sense, Thinking- logical thought process Feeling- values, needs, emotions Judging- decisive, planful Percieving- spontaneous, curious Types of Discussion Panel- group discusses amongst an audience Round Table- no audience, group discusses together Symposium- formal discussion presenting opposing points Townhall Meeting- community comes together (informal)

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