Admin USAHS Study Guide

Four Primary Roles of a Manager - Correct Answer-o Planning - planning weekly, monthly, yearly basis (i.e. supplies, resources, staffing, budgeting, etc.) o Organizing - organizing people and supplies o Directing - making sure everyone is completing and fulfilling their role o Controlling - measuring performance outcomes and guiding how to achieve these Differentiate between management and leadership. (leader) - Correct Answer-Leader o Leads by sharing the mission and vision and focusing on the big picture o Leader provides guidance and motivation- gives others the responsibilities to uphold o Motivates staff and focuses on relations o Inspirers and empowers Differentiate between management and leadership (manager) - Correct Answer-o Controls the day to day functions (the nuts and bolts) o Implementing the mission and vision, focuses on procedures and processes o Focus is primarily internal Identify the primary challenges facing the manager of a healthcare team - Correct Answer-• Productivity • Billing and reimbursement