DSST Human Resource Management Questions and Answers(A+ Solution guide)

core competencies -Answer-An integrated knowledge within an organization that sets it out from the competition. informal factors -Answer-Includes the social environment of the workplace and informal work groups. job description -Answer-A written description of the basic tasks, duties, minimum required experience, and responsibilities required of an employee holding a particular job. selection -Answer-The process of screening, interviewing, and hiring individuals. cash compensation -Answer-Includes hourly wages, salaries, and bonuses. non-cash compensation -Answer-Includes other employee benefits, such as health insurance, pension contributions, tuition reimbursement, and legal assistance programs. separations -Answer-The different conditions upon which someone leaves a company; may be voluntary or involuntary. hygiene factors -Answer-The working conditions, pay, company policies, and interpersonal relationships; they help eliminate job satisfaction, but do not motivate the employee according to the two-factor theory. motivators -Answer-The need for achievement, recognition, responsibility, and growth; they both eliminate job dissatisfaction and stimulate motivation. positive reinforcement -Answer-Reward given for desired behavior. negative reinforcement -Answer-Removal of something unpleasant for desire behavior. punishment -Answer-Giving something unpleasant for an undesired ction -Answer-Withdrawal of a reward. continuous reinforcement -Answer-When every desired behavior is reinforced; effective when the behavior is new. partial reinforcement -Answer-When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval, fixed-ratio, variable-interval, and variable-ratio. fixed-interval reinforcement -Answer-Rewards according to a specific time interval. Results in average and irregular performance. fixed-ratio reinforcement -Answer-Rewards after a specific number of desired behaviors. Results in high or stable performance. variable-interval reinforcement -Answer-Rewards according to random times. Results in moderately high and stable performance.