Walmart Questions And Answers
Asking questions about specific reasons why the customer is upset. - ️️Very Effective Highlighting reasons why the customer's concern is not right - ️️Very Ineffective Listening to and understanding how the customer feels about a situation. - ️️Very Effective Asking for a customer's ideas about how to best deal with the issue. - ️️Very Effective Referring the customer to a more experienced coworker. - ️️Very Effective Dropping small hints to let this coworker know his or her behavior is bothering you. - ️️Very Ineffective Talking to other employees about a situation. - ️️Very Ineffective Speaking to your supervisor about a coworker's attitude at work. - ️️Very Effective Asking your supervisor to schedule you to work with somebody else. - ️️Very Ineffective Letting a coworker know that you are bothered by his or her behavior. - ️️Very Effective Trying to find out the root causes of the coworker's bothersome behavior. - ️️Very Effective
Written for
- Institution
- Walmart management
- Course
- Walmart management
Document information
- Uploaded on
- January 28, 2024
- Number of pages
- 4
- Written in
- 2023/2024
- Type
- Exam (elaborations)
- Contains
- Questions & answers
Subjects
Also available in package deal