APICS/CPIM Exam 1 Questions With Verified Answers

t/f: ERP systems coordinate multiple databases used to gather and maintain the firm's essential data - Answer false Which of the following are aspects of ERP systems? 1. Multifunctional- able to provide data concerning many parts of the firm 2. Modular- able to combine selected components into a single system 3. Independent- each functional area has its own system and data and maintains control of that system and data - Answer 1 and 2 ERP systems perform which of the following tasks? I. Support decisions II. Make decisions III. Evaluate decisions - Answer 1 Which of the following is NOT a key decision when considering ERP systems? 1. business complexity and size 2. system costs and available resources 3. requirements of the firm's processes - Answer d) all are key decisions Which of the following is typically NOT a component of ERP systems? 1. email management 2. finance module 3. Human Resources module - Answer 1 only Purchasing, vendor evaluation, and invoice management are typically covered in which module of an ERP system? - Answer materials management Capacity leveling, material requirements planning (MRP), and bill of materials processing are typically covered in which module of an ERP system? - Answer production planning and control To support data analysis without burdening the operational ERP system, many firms employ which of the following? - Answer data warehouse The "functional silo" problem refers to - Answer the tendency for decisions to be made without considering other functional areas Which of the following supply chain metrics is most useful for measuring customer satisfaction in make to stock system? - Answer fill rate by line item Which of the following supply chain metrics is most useful for measuring customer satisfaction in make to order system? - Answer order fulfillment lead time Which of the following supply chain metrics is most useful for measuring the firm's management of inventory levels? - Answer inventory days of supply Which of the following MPC components is primarily responsible for coordinating the planning efforts of marketing, finance, operations, and human resources? - Answer Sales and operations planning Which of the following MPS components is primarily responsible for supporting and managing manufacturing activities? - Answer production planning and control Which of the following MPS components is primarily responsible for tasks such as purchasing, vendor management, and inventory control? - Answer material management Which of the following actions would be likely to increase the cash to cash cycle time for a firm? 1. Increasing the cost, but not the price, of the product 2. taking advantage of "early pay" discounts with suppliers 3. reevaluating inventory to reflect reductions in purchasing prices - Answer 1 and 2 Which of the following actions would be likely to decrease the cash to cash cycle time for a firm? 1. automating a key production process (reducing labor content) 2. returning excess inventory to the supplier 3. granting longer payment terms to customers - Answer 1 and 2 Demand management includes which of the following activities? 1. Forecasting 2. Product shipping 3. Entering customer orders - Answer 1 and 3 Demand management is the firm's connection to which of the following entities? - Answer marketplace Sources of demand that are part of demand management include all of the following except: - Answer scrap products Under a make-to-stock, which of the following are examples of independent demand? 1. customer orders 2. shipping samples to the sales team 3. use of raw materials in production - Answer 1 and 2 Under a make-to-stock, which of the following are examples of dependent demand? 1. customer orders 2. using finished goods stock to build preloaded store displays 3. raw material usage - Answer 2 and 3 The customer order decoupling point is best defined as - Answer the point in the supply chain where demand changes from dependent to independent In an engineer-to-order environment, the most likely point where customer order decoupling would take place is - Answer suppliers In an assemble to order environment, the most likely point where customer order decoupling would take place is - Answer work in process parts and components In a make to stock environment, the most likely point where customer order decoupling would take place is - Answer finished goods In which environment is defining the customer order in terms of components and options the key focus of demand management? - Answer assemble to order Which of the following lists properly ranks the different environments from lowest to highest need to communicate with the customer? - Answer assemble to order, make to order, engineer to order In an assemble-to-order environment, how many different product combinations are possible if the product is make from 12 components, each of which has three different options? - Answer 531,441 In a make-to-stock environment, what is the key problem? - Answer balancing inventory levels with customer service requirements t/f: In an engineer to order environment, the forecasting process is not necessary. - Answer false SOP can be completed at which of the following levels? 1. product family 2. region 3. organizational unit - Answer 1,2,3 The lifetime of customer order is usually longest in which environment? - Answer engineer to order