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NRF Customer Service Study Guide Part 3 with Complete Solutions | Updated 2024
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Creating customer loyalty is rewarding for: • The store • The sales associate • The customer • All of the above - Answer ️️-All of the above If the customer isn't shopping alone, you can include the rest of the party by: • Showing some kind of service to others in the party, such as offering a chair, a cup of coffee, and so on • Suggesting that the customer might want to make this shopping decision when he is alone and can concentrate • Telling any children to behave themselves while their parent makes this important decision - Answer ️️-Showing some kind of service to others in the party, such as offering a chair, a cup of coffee, and so on
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