Florida Fire Officer 1 Review Exam Questions And Answers

Florida Fire Officer 1 Review Exam Questions And Answers What branch of management includes the setting of compensation and benefits? - ANS Human Resources What level of administrative chief fire officer is responsible for managing the activities of several fire companies within a defined geographic area, usually in more than one fire station? - ANS Battalion Chief Who must take corrective action if an investigation confirms a harassment complaint has merit? - ANS the fire chief Management is the science of using ____ to achieve ____. - ANS available resources/desired results One of Taylor's four principles was to replace rule-of-thumb work methods with - ANS methods based on scientific study of the tasks The formal fire department organization considers a fire officer to be the representative of whom - ANS the fire chief Most experts believe that span of control should extend to no more than a specific number of people. What is that number? - ANS 5 What type of study was used to greatly improve performance in the fire fighter combat challenge? - ANS time and motion What can a fire officer do to improve his effectiveness in handling an unpopular order? - ANS determine the history behind the order There are several things a department might do as part of compliance with a consent decree. What is one such thing? - ANS Engage in community outreach What does a Theory X manager believe? - ANS that people do not like to work Taylor's unflattering characterization of workers viewed them as cheap, stupid, and - ANS interchangeable A Theory Y manager believes that people need to be ___, not ___. - ANS encouraged / controlled What term does the international association of fire chiefs use for a fire officer 1? - ANS supervising fire officer Fire officers should act as if someone is always ___ when they are out of the station? - ANS documenting their actions Which of the four functions of management means guiding or directing in a course of action to include motivating, guiding, training, and directing employees? - ANS leading Looking beyond the physical attributes of individuals and matching the individuals strengths with the organizations needs in order for the organization, the individual, and the officer to be successful is a must for the fire officer to maintain? - ANS cultural diversity Fire officer should consult their supervisors if they are going to make a decision that - ANS goes beyond their scope of authority what level of fire officer is generally associated as being the senior non-chief officer in a department - ANS 2 What is the term for the set of guidelines that a department establishes for fire fighters - ANS discipline With blank, the specific assignment of a task to an individual makes that person responsible for completing the task and prevents duplication of job assignments - ANS division of labor fire fighters usually report to a company officer who is typically invested with a rank. what is one of those ranks? - ANS captain what condition could ensue if it was not for the principle of unity of command? - ANS fire fighters could receive multiple possibly conflicting orders from different officers what type of informat