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American Red Cross BLS/CPR Certification Lesson 1: Foundational Concepts Questions & Answers 2023

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American Red Cross BLS/CPR Certification Lesson 1: Foundational Concepts Questions & Answers 2023critical thinking - thinking clearly & rationally to identify the connection between information & actions problem solving - the ability to use readily available resources to find solutions to challenging situations or issues that arise communication - includes verbal messages & nonverbal messages conveyed through body language What are the four essential components of communication? - sender, message, receiver, & feedback closed-loop communication - a communication technique used to prevent misunderstandings

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