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Know the definition of the three great arts - 1 st Great Communication Art: Representation Listening to people - to what they say and how they say it. 2nd Great Communication Art: Translation -Is the ability to put what you say in the most proper, fitting, assertive, and powerful words possible. 3rd Great Communication Art: Mediation Is the ability to skillfully present options. What are the four step} an officer goes through in identifying and reacting to a threat from another person? - Locate, react, control and identify. (The Tactical Edge, Chapter 2, page 68)
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