PGA PGM Level 3 3.0 Exam Full Study Guide 2023 Questions and Answers with 100% Complete and Verified solutions

Recommended guideline a manager should use if an employee's performance differs from the expected? - CORRECT ANS Address and find mutual agreement How should resources be allocated to avoid overwhelming a performer? - CORRECT ANS Make them aware of what is available What should a manager do when a performer has difficulty recognizing when to act on a specific task? - CORRECT ANS Take a specific direction A team member sets the holes correctly and is assigned this task routinely. What is the result of this? - CORRECT ANS Reinforced the desired outcome How should the GM use significant work when telling the merchandiser to spot audit due to shrinkage? - CORRECT ANS Explain feedback and consequences How can managers communicate that they want to work with the performer to ensure success? - CORRECT ANS Feedback is clear What guidelines apply when a manager uses the supporting strategy? - CORRECT ANS Capable and motivated What guideline is used with the convincing strategy because the employee is resistant? - CORRECT ANS Help overcome resistance and give resources to do the job What strategy is used by the head pro when requested solutions by his assistant? - CORRECT ANS Supporting What strategy is used with employees who are experienced but unwilling? - CORRECT ANS Involving What action increases the chances of finding a solution that satisfies all parties? - CORRECT ANS Address the problem early During joint problem solving, why is it important to state the problem in relation to the expectations? - CORRECT ANS To avoid blame What manager behavior is appropriate during termination? - CORRECT ANS Considerate, clear, decisive F&B uses internal control to keep the operation functioning smoothly; what are the characteristics? - CORRECT ANS Measure, evaluate, act What is food cost control? - CORRECT ANS Management and procedures to regulate costs What is the most important consideration when forecasting number of staff and scheduling? - CORRECT ANS Provide the service, minimal payroll Which condition enhances the benefits of mental practice? - CORRECT ANS Cognitive hypothesis What is an effective means to help a beginner use motor imagery to improve? - CORRECT ANS Combine with physical performance What optimizes performance when combining mental and physical practice? - CORRECT ANS Recall past shots, execute prior memory What conditions lead to greater learning transfer? - CORRECT ANS Same/similar conditions PGA PGM Level 3 3.0 Exam Fu