State Farm Auto Adjuster Certification
ACV - ANSactual cash value
After Market Parts - ANSParts produced by a 3rd party for use on automobiles.
Betterment - ANSAn improvement made to and automobile that increases its value, rather than
a repair that simply maintains its current value
BL - ANSBlend
Blend - ANSThis operation is equal to half the RF time on a panel. Blend would be necessary if
an adjacent panel required some paint so the color would match. If damage is within 18" of an
adjacent panel then blend. Allow 36" if it is a metallic or gold paint, because the paints are hard
to match.
Bridge - ANSBridging occurs between 2 surfaces painted at the same time. A good example
would be seen between a molding and the panel Eventually the bridge will crack between the
two and the integrity of the paint will deteriorate. Bridging is most often related to R&I. If a shoes
does not strip a panel naked then bridging will most likely occur.
CEG - ANSCollision Estimating Guide
Collision Estimating Guide - ANSA reference for how much time the average mechanic or
painter will require performing a specific task.
Clean and Retape - ANSWhen an adhesive molding, nameplate, or emblem is removed and
reinstalled. The painter must clean the glue off and apply a new coat.
Clear Coat - ANSis used to seal in the color pigment on a panel. Most vehicles have two stage
paint which is first coat color, second coat clear.
Corrosion Protection - ANSThis material is applied to the underside of a panel to prevent
corrosion. This protection needs to be considered when when estimating damage repair.
Deductible - ANSAn amount, stated on the policy , for which the policy holder is responsible.
Deductibles are assessed on a per incident basis.
Depreciation - ANSThe decrease in the market value of a vehicle over time. The amount of
yearly depreciation is affected by variables including car condition, resale market supply and
demand, and reputation of the manufacturer and or model.
, DOL - ANSDate of Loss
Date of Loss - ANSThe date when the damage occurred.
EFS - ANSEstimator Fact Sheet
Estimator Fact Sheet - ANSthe fact sheet is accompanied with each claim. Before evaluating
the damage you will need to verify all information on the efs. It will have important information
such as the deductible, VIN, and date of loss.
Flex Additive - ANSThis is added to the paint when applying it to a plastic part. Plastic parts will
bend slightly with wind and the paint must be flexible to prevent cracking.
HSLA - ANSHigh Strength Low Alloy
High Strength Low Alloy - ANSA high strength, light weight metal commonly used for hoods on
some pickups and cars. HLSA requires more heat and is difficult to repair.
Indemnify - ANSAn insurance company is responsible to return their policy holder to Pre-Loss
conditions.
LKQ - ANSLike Kind and Quality
Like Kind and Quality - ANSUsed parts of similar quality to those they are replacing. These will
most likely be used when it is difficult or impossible to get new OEM parts.
Long Expansion - ANSCommonly called the "snowflake" in Mitchell. It will be your best friend.
Long Expansion contains often repeated operations that will be used in writing an estimate.
Magnuson - Moss Act - ANSManufacturer cannot void a warranty if aftermarket parts are used
as long as the aftermarket parts meet or exceed the manufacturer's specifications.
Masking - ANSProtecting an area from paint application. Typically masking is a covered
operation for most painting, but occasionally we will have to cover additional masking.
NAGS - ANSNational Auto Glass Specifications
National Auto Glass Specifications - ANSAftermarket glass, gennerally heavily discounted and
usually cheaper than OEM glass.
OTH - ANSOther than Hail
Other than hail - ANSThis is when damage on the vehicle is obviously not caused by hail.. It is
important to remember. Hail will not scratch paint.
ACV - ANSactual cash value
After Market Parts - ANSParts produced by a 3rd party for use on automobiles.
Betterment - ANSAn improvement made to and automobile that increases its value, rather than
a repair that simply maintains its current value
BL - ANSBlend
Blend - ANSThis operation is equal to half the RF time on a panel. Blend would be necessary if
an adjacent panel required some paint so the color would match. If damage is within 18" of an
adjacent panel then blend. Allow 36" if it is a metallic or gold paint, because the paints are hard
to match.
Bridge - ANSBridging occurs between 2 surfaces painted at the same time. A good example
would be seen between a molding and the panel Eventually the bridge will crack between the
two and the integrity of the paint will deteriorate. Bridging is most often related to R&I. If a shoes
does not strip a panel naked then bridging will most likely occur.
CEG - ANSCollision Estimating Guide
Collision Estimating Guide - ANSA reference for how much time the average mechanic or
painter will require performing a specific task.
Clean and Retape - ANSWhen an adhesive molding, nameplate, or emblem is removed and
reinstalled. The painter must clean the glue off and apply a new coat.
Clear Coat - ANSis used to seal in the color pigment on a panel. Most vehicles have two stage
paint which is first coat color, second coat clear.
Corrosion Protection - ANSThis material is applied to the underside of a panel to prevent
corrosion. This protection needs to be considered when when estimating damage repair.
Deductible - ANSAn amount, stated on the policy , for which the policy holder is responsible.
Deductibles are assessed on a per incident basis.
Depreciation - ANSThe decrease in the market value of a vehicle over time. The amount of
yearly depreciation is affected by variables including car condition, resale market supply and
demand, and reputation of the manufacturer and or model.
, DOL - ANSDate of Loss
Date of Loss - ANSThe date when the damage occurred.
EFS - ANSEstimator Fact Sheet
Estimator Fact Sheet - ANSthe fact sheet is accompanied with each claim. Before evaluating
the damage you will need to verify all information on the efs. It will have important information
such as the deductible, VIN, and date of loss.
Flex Additive - ANSThis is added to the paint when applying it to a plastic part. Plastic parts will
bend slightly with wind and the paint must be flexible to prevent cracking.
HSLA - ANSHigh Strength Low Alloy
High Strength Low Alloy - ANSA high strength, light weight metal commonly used for hoods on
some pickups and cars. HLSA requires more heat and is difficult to repair.
Indemnify - ANSAn insurance company is responsible to return their policy holder to Pre-Loss
conditions.
LKQ - ANSLike Kind and Quality
Like Kind and Quality - ANSUsed parts of similar quality to those they are replacing. These will
most likely be used when it is difficult or impossible to get new OEM parts.
Long Expansion - ANSCommonly called the "snowflake" in Mitchell. It will be your best friend.
Long Expansion contains often repeated operations that will be used in writing an estimate.
Magnuson - Moss Act - ANSManufacturer cannot void a warranty if aftermarket parts are used
as long as the aftermarket parts meet or exceed the manufacturer's specifications.
Masking - ANSProtecting an area from paint application. Typically masking is a covered
operation for most painting, but occasionally we will have to cover additional masking.
NAGS - ANSNational Auto Glass Specifications
National Auto Glass Specifications - ANSAftermarket glass, gennerally heavily discounted and
usually cheaper than OEM glass.
OTH - ANSOther than Hail
Other than hail - ANSThis is when damage on the vehicle is obviously not caused by hail.. It is
important to remember. Hail will not scratch paint.
