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CSM Exam 2 Questions & Answers 2023/2024

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CSM Exam 2 Questions & Answers 2023/2024 decision - ANSWER-conclusion or judgements about some issue or matter decision making - ANSWER-process of making choice b/w two or more options risk - ANSWER-possibility of pain, suffering or danger, harm from a decision decision making style - ANSWER-characteristics way a person makes decisions implementation - ANSWER-putting decisions or plans into action post purchase dissonance - ANSWER-seeking reinforcements by talking to others models of decision making - ANSWER-Central satellite Ebling Chain Go self doubt - ANSWER-refers to a uncertainty or indecisiveness as to what course to follow b/c of a conflicted attitude toward self Peter Principle - ANSWER-people tend to be promoted until they reach a level beyond their competence- point where they can no longer make and implement effective decisions values - ANSWER-lie at the base of decisions

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