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Lecture notes Introduction to business

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Class notes and breakdown explanations from teachers about business management and business strategies.

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DAN
BUSINESS
___


Notes


Starter: Review organization key terms from your workbook.

● Key terms:
○ Span of control: the number of staff that a manager has responsibility
for.
○ Chain of command: the route by which instructions and
communications flow from the top to the bottom of a business explaining
who is answerable to whom.
○ Delayering: a process where a business removes layers of its
management to make its structure more flat.
○ Delegation: a process where tasks are given by managers to employees
further down the chain of command.
○ Subordinates: members of staff below a manager in the chain of
command.

QUESTIONS:

1. What is an organisational structure?
2. What is the chain of command?
3. What does the term ‘delayering’ mean?
4. What is a subordinate?
5. What type of organisational structure is a small business most likely to have?
6. Which of these statements best describes a part-time employee?
7. What is the name of the group of people at the top of a business?
8. How could excessive communication impact a business?
9. What is the role of operational staff in a business?

, 10. What does the term ‘zero-hours contract’ refer to?

SECTION 4 (4.1): Business Organisation Structures

● What is meant by a “hierarchical” organization?
○ It's an organizational structure where everyone except one person is subordinate
to a single other entity.

SECTION 2 (2.1): Functional Areas

● What are examples of functional areas?
○ HR department
○ Finance department
○ Legal department
○ Marketing department
○ Production department
○ Operations department
○ Research and development department
○ IT department
■ Choose 4 and put a description - class.
■ Assignment: Choose 4 and explain how important they are for a business.
● Class:
● HR: A department responsible for the management of the
workforce and is responsible for employee benefits, training and
development.
● Marketing: The department that is responsible for the
advertisement and sales of businesses products or services to
customers or other businesses. - understands customers needs
● Legal: This department is responsible for making sure that
businesses operations comply with all relevant laws and
regulations.
● IT : Responsible for maintaining the hardware and software
systems within a business.
○ What happens when the business grows? - internally
■ If a business grows, the departments grow as well and the department
that usually grows more is Operations. - more people
○ What happens when the business grows? - externally
■ If a business grows externally has it been due to acquisitions, mergers or
takeovers, which means that the business might have to ‘learn’ the sector
or industry.

Document information

Study Level
Subject
Uploaded on
December 5, 2023
Number of pages
8
Written in
2023/2024
Type
Class notes
Professor(s)
Margarida miguel
Contains
All classes
$11.23

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