Genesys Routing/Solution questions with correct answers
Orchestration Server CORRECT ANSWER-Recieves request from T Server and fetches SCXML application from Web Application Server and executes this application Universal Routing Server CORRECT ANSWER-Routing engine - runs strategic target-seeking algoritms for each inbound interaction. Web Application Server CORRECT ANSWER-All routing applications must be uploaded to a _______ Composer CORRECT ANSWER-Graphical IDE routing application development tool which generates SCXML T-Server CORRECT ANSWER-Lets Universal Routing Server (URS) and Orchestration Server (ORS) know a call has arrived and routing application needs to be executed. Stat Server CORRECT ANSWER-Tracks the real-time status of the contact center objects. Script Object CORRECT ANSWER-What type of object is created in Configuration Server when you save a strat
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- December 5, 2023
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genesys routingsolution questions with correct an
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