MYC200 QUESTIONS AND ANSWERS

MYC200 QUESTIONS AND ANSWERS 1. What is the most important thing you must do for your organization to benefit from using Mychart?: Activate your patients 2. the sign up process consists of two stages what are they?: Verify the patient's identity and create the account. 3. How can you tell if a patient has Mychart?: in hyperspace on the storyboard there is a icon with a computer with a slash through it. this shows no portal. 4. A nurse can look where to sign up a patient in mychart?: in the rooming activity, mychart sign up on navigator 5. When a nurse clicks on the mychart sign up what happens?: Hyperspace session is secured and the mychart opens in a new window. 6. True or false: A nurse can only do launch set up and cannot use instant activation: False 7. if a patient calls and states the lost their activation code where would you go to help?: hyperspace- mychart administration 8. the mychart administration shows what information?: Status of the account, activation code and expiration date. 9. if a patient loses their code and you are in mychart administration what would you click on?: Generate new code 10. True or False: