CVS PHARMACY TECH EXAM WITH VERIFIED ANSWERS 2023

1. CFRx: tracks inventory and compiles a list of the medications (printed at 5AM) that brings the balance on hand (BOH) up to the target inventory level (TIL) 2. Out of stock scans: completed every Saturday (day before order day) and done once a week 3. Cycle counts: There are two types- system generated and store initiated. System generated is completed no later than 10 AM every day, and store initiated is completed every day while working in QP 4. Outside vendor: deliveries are made Monday through Friday and orders can be placed Sunday through Thursday before 8PM 5. PHI: Personal Health Information 6. HIPPA: A privacy act that helps maintain the privacy and security of the PHI of patients; "Health Insurance Portability and Accountability" 7. pick up: making the offer to counsel and serve customers picking up their pre- scriptions 8. drop off: the customers first interaction with the pharmacy; input prescriptions, edit/run insurances, manage OT, make service calls to patients when necessary 9. production: fills prescription and answers phones 10. partial fill: used when we do not have enough medication to fulfill prescribed amount 11. Medicaid: state program for those who need financial aid; only accept this insurance from the issuing state; usually covers OTC prescriptions; only generic medication preferred; if MD wants brand, they MUST write "brand name medically necessary ; never have dependents (person code is ALWAYS 01); no group number 12. Schedule II medications: examples: adderall, ambian, hydrocodone, morphine scripts need to include the DEA number and patients address; only one medication per script; script expires in 30 days; without diagnosis code we can only dispense a 30 day supply or 120 pills (whichever is less); first time script for acute pain cannot exceed 5 day supply; only pharmacist can count; only pharmacist can order with a DEA222 form; kept in locked area; script cannot have refills 13. o: eye 14. a: ear 15. ou: both eyes 16. au: both ears 17. od: right eye 18. ad: right ear 19. os: left eye 20. as: left ear 21. ac: before meals 22. pc: after meals 23. gtt(s): drops 24. po: by mouth 25. ud: as directed 26. prn: as needed 27. c (with a line over the top): with 28. s: without 29. prn pain: as needed for pain 30. aaa: apply to affected area 31. pr: rectally 32. ap: apply 33. q: every 34. qd: every day 35. BID: twice a day 36. TID: three times a day 37. QID: four times a day 38. QOD: every other day 39. q4: every 4 hours 40. HS: at bed time 41. qAM: every morning 42. qPM: every evening 43. stat: immediately 44. fxd: for 10 days 45. ss: half 46. DAW: dispense as written; 3 main codes 47. DAW 0: no product selection indicated 48. DAW 1: substitution not allowed by prescriber 49. DAW 2: patient requested product dispensed 50. Offer to Counsel: happens at pickup; we give patients the option to discuss their medications with the pharmacist 51. steps to ordering an OTC medication: 1) check availability of the item 2) ask if you can special order the product 3) verify the order can be ordered and place the order 4) record the customers information 5) call customer upon receiving the order 52. Return to Stock: prescriptions that patients did not want to purchase; become part of the BOH 53. NDC: 10 digit identifier of drugs 54. minimum requirements for working for NJ board of Pharmacy?: 18 years old 55. Drive-thru: you have 20 seconds to greet the customer; collect the script or aid the patient in picking up; ensure that DOB and patient call back number are on the script 56. Care Check Plus Program: a program that targets certain prescription as they are processed through our computer. Educates the patients on their medications, conditions, and may give them coupons for over the counter medications related to their prescriptions 57. Waiting Bin Report: a compiled list of the stock in the waiting bin, as well as what needs to be pulled after sitting for 14 days in the bags 58. Pharmacy Automation Unit: machine that counts high volumes of pills 59. system generated cycle counts: discrepancies that our CFRx/AIMRx notices throughout the day; completed every morning 60. BOH: quantity of an item in your store; "Balance on Hand" 61. BOO: quantity of an item CFRx/AIMRx plan on bringing into the store to make the BOH match up the TIL; "Balance on Order" 62. NOPP: a patient has the right to know how their information will be used as well as the company's obligations to respect that information; "Notice of Privacy Practice" 63. Quantity dispensed: dosage X frequency X days supply 64. Code of Conduct: how a CVS member is required to act and make a good and ethical decisions 65. 1 oz: 30 mL 66. 2 oz: 60 mL 67. 3 oz: 90 mL 68. iPledge Program: used for drugs that are isotentinoin based (roaccutane, clavaris, absorbica, amnesteem, etc) and is intended to prevent the use of this drug class during pregnancy due to the high risk of birth defects 69. formulary list: drugs that are covered by a particular insurance 70. DUR rejects: an authorized, structured ongoing review of prescribing, dispens- ing and use of medication. Encompasses a drug review against predetermined criteria that results in a change to the drug therapy when these criteria are not met; rejects we get from insurance for many different reasons, such as a medication being refilled too soon, too high of a dosage, wrong amount of days or quantity of medication 71. AIMRx Detail report: a daily report that is printed in the morning that we use to determine the warehouse order 72. DDS: dentist 73. blue bags: confidential information 74. green bags: empty amber vials, Rx bottles and boxes 75. clear bags: regular trash