Smartsheet Services Operations Specialist Exam with complete solution
Smartsheet Services Operations Specialist Exam with complete solutionTell me about yourself - answerCareer: At present an Enterprise CSM at Instructure, APAC CX team. Previously held Project Manager/Officer and Operations lead roles at UTS. Prior to this, I worked in PR/Advertising. Interests: Value centricity, CX, Operations, workflow automation, process optimisation Values: Honesty, collaboration, empathy, impact Tell me about your current role - answer- Helping customers achieve their goals - Manage profile oh high-value relationships across APAC - Drive product and service adoption - Delivery impactful experiences - Develop deep understanding of client business to provide meaningful solutions - Be the customer advocate to govern product feature prioritisation and improvements - Work crossfunctionally with sales, support, product, Engineering to deliver customer success Walk me through your career journey - answer- Graduated PR/Advertising, worked in marketing land - Head hunted to work at UTS and found my love for tech and Project/Operations Management - Overtime my transdisciplinary skillset evolved to combine my interests in CX/people experience and I landed the job I have now in a SaaS company What do you know about Smartsheet and our product? - answer- Founded in 2005, public in NY in 2018 - Based in Bellevue Washington US - Over 3000 staff - Currently used by 76,000 domain-based customers in 190 countries, including 96 of Fortune 100 - A leading work management platform that empowers organisations to plan, capture, track, automate and report on work at scale, resulting in more efficient processes and business outcomes Smartsheet Services Operations Specialist Exam with complete solution2023
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