AT&T New Hire Test

What are the first two qualities of the APEX job description? Honesty and punctuality/dependability What are the Apex Top 20 Duties? Show where to find them. Bathroom door, employee manual, RQ4 intranet, & clipboard Apex's goal is to be the ______ choice for customers. best How much time is allowed for Facebook, personal email, etc? none What are the three things we use to track store/personal performance? scoreboards, team tracking, & CKC report, daily dashboard & whiteboard What is the value of doing NEXT when you are on a MSV plan? bill credit & no 2 year contract Name 5 products we sell other than phones. tablets, accessories, wired, MiFi, & WHP What is MST? Mobile Sales Tool that helps build rate plans How often are you expected to visit MyCSP? Daily & every Tuesday to check front line focus