Ryanair Initial Exam (Questions and Answers A+ Graded 100% Verified)

Ryanair Initial Exam (Questions and Answers A+ Graded 100% Verified) Where should you place the needle or syringe after collecting it? ANS: In an empty bottle or container. If none are available empty the first aid kit into a bag and put the needle into the empty box What is the CC chain of command based on? ANS: Based on rank and who has been there for the longest. What is the primary role of CC? ANS: Safety of passengers, crew & aircraft How many hours before commencing duty should CC stop consuming alcohol according to Ryanair requirements? ANS: 8 hours before commencing duty How often should CC call the flight deck in order to monitor their well being? ANS: Every 20 minutes using the interphone. When should CC conduct PDI's? ANS: The first flight of the day / change of aircraft How often should CC carry out general surveillance checks of the cabin? ANS: General surveillance checks must be made every 20 minutes What should CC complete in their 30 second review? ANS: Safety and emergency procedures Why are the cabin lights dimmed for take-off and landing in the hours of darkness? ANS: In order for passengers and CC's eyesight to adjust to darkness. What does FOD stand for? ANS: Foreign Object Debris What is the common language in the Ryanair Group of airlines? ANS: English Who holds final responsibilities for the operation and safety of the aircraft, passengers, Aircrew and cargo on board? ANS: The Captain Which organisation is responsible for surveillance and oversight of training and operating standards in Ireland? ANS: IAA CC shall seek advice from an Aero Medical Examiner after he/she has been suffering from any illness involving incapacity to function as CC for a period longer than? ANS: 21 days What could be a reason for go around/missed approach? ANS: Weather condition, technical problem, runway unsuitable for landing. Who could occupy vacant crew seat? ANS: Properly ticketed ryanair staff passenger or IAA inspector. How often should CC check the toilets? ANS: Every 20 minutes. What are SPIs? ANS: Safety procedure instructions What is the procedure for pregnant cabin crew? ANS: CC must stop flying as soon as the pregnancy is confirmed. The base supervisor and Crew control must be informed immediately. How many hours of duty can CC be rostered to operate? ANS: 13 hours What are your PDIs on assigned door? ANS: Open door - check exterior handle in place An open door way, without airbridge/stairs in place, has a safety strap attached. Closed door - handle is horizontal, door is flush with the fuselage and safety strap is stowed. What are your PDIs on jump seat area? ANS: Seat retracts correctly Seat belt/harness operational Mirrors, where fitted, provide an adequate view of the cabin from the seated position Covers for electrical sockets are present and intact. What are your PDIs on galley? ANS: Waste bins and waste cart operational. Trolleys and restraints operational. Bar seals intact, with no sign of tampering and seal numbers correspond correctly. Galley stowage locked/secured Galley power functions checked Curtains where fitted are secured open. Water shut off valve ON Boiler tap ON check for continuous flow Oven ON heat oven up for 5 min then turn off What are your PDIs in the cabin? ANS: ELS and PEM operational if present. Seat cushions in place. Ensure seat cushions at the overwing exits are fitted with a once inch diameter grey identification circle on the front edge of the seat cover. Seat belts are in place. Tables are stowable. Correct safety card in each seat pocket at row 1ABC and 2DEF All no smoking and fasten seat belt signs are serviceable. All life jackets for pax seats are present and correctly stowed. For life jackets in the PSU - check each viewing window is yellow/white, red tag not visible. Carpets secure and not frayed All cabin mouldings are secure What are your PDIs on toilet? ANS: Waste bin flap operational ensure water supply selector is set to supply, flush, water and vacuum systems cut out and water not overheating, all stowage/compartments closed and secure, internal lights function correctly, lock toilets after checks completed to prevent unauthorised carriage of pax, PDIs on the freon, PDIs on smoke detector What are the different fire prevention actions? ANS: Smoking is not permitted at any time on board. Ovens are only to be used for cooking food and not as a stowage compartment. Failing to comply with this can lead to the oven becoming inoperative and a serious fire risk. All aircraft electrical equipment should only be used for their intended purposes. Circuit breakers must only be pulled if you suspect an electrical problem or fire hazard with the piece of equipment. The smoke detector sensors in each toilet must be checked to ensure that they have not been disabled or tampered with. Access doors to waste bins are fully closed and securely latched. What are your actions during the command "CC return to your seats"? ANS: Immediately stop what you are doing, stow trolleys and return to assigned seat. After which period of time do cabin crew have to contact the flight crew to enable their well-being? ANS: Every 20 minutes using the interphone. What is Ryanair policy on carrying weapons & ammunition onboard our aircrafts? ANS: We do not carry any weapons or ammunition on board, it is prohibited What does PSU stand for? ANS: Passenger Service Unit What does PA stand for? ANS: Passenger Announcement/Public Address What is the definition of outboard? ANS: The direction towards the outside of the aircraft. What is the definition of load sheet? ANS: A mass and balance document which includes information such as pax and baggage numbers, weights and location. What is the definition of landing gear? ANS: The wheels and it's components on which an aircraft lands. May also be called undercarriage. What is the definition of inboard? ANS: The direction towards the center line of the aircraft. What is the definition of infant? ANS: A person under the age of 2 years. What is the definition of hold? ANS: Compartment in the lower deck of the aircraft where pax baggage and cargo is stowed. What does GPU stand for? ANS: Ground Power Unit What does SPI stand for? ANS: Safety Procedure Instructions What does SEP stand for? ANS: Safety and Emergency Procedures What does ICAO stand for? ANS: International Civil Aviation Organization What does IATA stand for? ANS: International Air Transport Association What does IAA stand for? ANS: Irish Aviation Authority What is the definition of taxiway? ANS: Airport routes linking runway with the ramp area. What does THOB stand for? ANS: Total Heads on Board What is the definition of taxiing? ANS: All aircraft movements on the ground prior to take off and after landing. What is the definition of stand? ANS: Parking area for aircraft What does SOP stand for? ANS: Standard Operating Procedure What is the definition of runway? ANS: An airport area designed for aircraft to take off and land. What is the definition of ramp? ANS: Manoeuvring area for aircraft beside the terminal building What is the definition of girt bar? ANS: Metal bar which connects to brackets on the floor when aircraft slide is armed. What is the definition of girt apron? ANS: Piece of heavy material which connects the evacuation device to the girt bar. What is the definition of fuselage? ANS: The outer skin of the aircraft What is the definition of FR? ANS: IATA assigned prefix to all ryanair flight numbers. What is the definition of flight deck? ANS: Compartment from which the aircraft is flown. Also called the cockpit. What is the definition of flight crew? ANS: Normally consists of captain and first officer. What is the definition of FWD? ANS: Towards the nose of the aircraft. What is the definition of diversion? ANS: When an aircraft does not land at its intended destination. Can be due to bad weather, fuel requirements, a medical emergency, bomb alert etc What is the definition of ditching? ANS: An emergency landing by an aircraft on water. What is the definition of drill? ANS: A sequence of actions which should be followed. What does CC stand for? ANS: Cabin Crew What does CB stand for? ANS: Circuit breaker What is the definition of cabin crew? ANS: An aircrew member, other than flight crew, who performs in the interest of pax, aircrew and aircraft safety. What is the definition of brace position? ANS: A position adopted, when seated, by all pax and CC during an emergency landing. It helps to minimise injuries which result from forced body movement. What is the definition of assist space? ANS: A defined area at each emergency door allocated for CC to stand in for the purpose of evacuating pax without causing an obstruction at the exit What does APU stand for? ANS: Auxiliary Power Unit What is the definition of airstairs? ANS: Folding boarding/disembarking stairs which are self stowing beneath the main passenger door What is the definition of aircrew? ANS: All crew required to operate a flight, includes flight crew and CC. What is the definition of airbridge? ANS: A manoeuvrable enclosed access way to aircraft available at some airports. What does AFT mean? ANS: Towards the tail of the aircraft What does A/C stand for? ANS: Aircraft What does ABP stand for? ANS: Able Bodied Passenger What does EASA stand for? ANS: European Aviation Safety Agency What are FCI? ANS: Flight crew instructions What does INOP mean? ANS: Inoperative or having technical problems What are minimums? ANS: Weather conditions restricting take off and landing What is a NOTOC? ANS: Notification to Captain What is the Ops Manual? ANS: Governing document approved by the IAA that sets out company policy and regulations covering all aspects of the company's operation. What is PRAM? ANS: Pre Recorded Announcement Machine What are PIGS? ANS: Passenger Ideal Guiding System What is a PSU? ANS: Passenger Service Unit, area above a row of pax seats which holds air vents, reading lights, drop down oxygen masks, a CC call light and the no smoking and fasten seatbelt signs What is an RTO? ANS: Rejected take off, stopping the aircraft in the runway during the take off. The notification of emergency PA to the cabin crew is done by whom? ANS: Captain (if the captain is incapacitated - by the First officer) Where would you stow an unusual item eg Cello? ANS: In a window seat and not in an emergency exit row What are the levels of turbulence? ANS: light, moderate, severe What is part of Crowd Control Procedures? ANS: Stay in control, do not let pax take control Be forceful and shout with authority Move all survivors upwind of a/c at safe distance Head counts of all pax and aircrew shall be made If at an airfield or populated area, rescue services should arrive quickly. Otherwise, aircrew must organise survival plans How much time do we have to fully evacuate an aircraft? ANS: 90 seconds What should you consider when stowing an unusual item of cabin baggage eg Cello? ANS: It must be placed by the window Not in an emergency row The passenger must be seated next to it Must be secured with an extension seat belt Top of the item must be at least 18 cm from the PSU How long is the Ryanair turnaround? ANS: 25 minutes What procedure must be followed for a passenger travelling with a plaster cast above the knee? ANS: They must purchase two extra seats to enable the passenger to elevate the leg to reduce swelling What is a cabin preparation checklist? ANS: High heeled shoes are removed - hatbin or hand baggage Glasses and false teeth removed - hand baggage or CC collect in gash bag Sharp objects removed from pockets - hand baggage Loosen tight clothing Fit warm clothing - cold weather Demonstration of brace position & show safety card Seatbelts fastened low and tight around hips Turn electrical equipment in galleys off which command will be used if the slide needs to be used as an apron slide? ANS: sit and slide which command will be used at the main doors, when the slide is fully inflated, during an evacuation on land? ANS: jump and slide what information should be given to the rescue services after evacuation? ANS: THOB information regarding passengers or crew that are trapped inside the cabin