CIS 2200 MIDTERM| 103 QUESTIONS AND ANSWERS|GUARANTEED SUCCESS

Zara's use of information resources has given it a substantial advantage over its competitors. T or F True S is an example of SAAS (software as a service) T or F True Kodak was once the largest supplier of photographic film. In 2004, it was dropped from the Dow Jones Industrial Average after having been listed for 74 years. Kodak failed to use IT to fend off which one of the following of Porter's 5 competitive forces? Threat of substitute products The blank view considers activities that create, deliver, and support a company's product or service. Porter value chain Which part go the value chain includes the manufacturing of goods? Operations Porter's five "Forces", used so often in the text for analysis of IT applications, include all of the following except: Switching Cost Which is not a prescribed area of focus for gaining competitive advantage? Insider Information While information systems can be used to gain a strategic advantage, they have inherit risk. Hershey Foods, for example crippled its Halloween sales when its complex IS System failed to support its supply and inventory needs during peak production season. This is an example of which specific IS risk? Implementing IS poorly This risks of using info resources include all of the following except: Missing Cooperative opportunities A strategy where companies cooperate and compete at the same time with companies in its value net is called: Co-operation Organizational design is all about making sure that blank are properly allocated, reflecting the structure of formal reporting relationships. decision rights In which type of organizational structure will employees report to two or more supervisors? Matrix In which type of organizational structure is power distributed, and particularly suited for an environment that is dynamic and unstable? Networked Which organizational structure typically assigns workers two or more supervisors in an effect to make sure multiple dimensions of the business are integrated? Matrix An organizational feels hierarchical when IT is used primarily as a communication vehicle.T or F False A firm is usually a mis of different organizational structure, known as a hybrid structure. T or F True An Enterprise Social Networking Site in one in which customers can interact with the sales and marketing team of an organization. T or F False Companies like Uber and UPS where what type of control system to monitor employee performance and behavior? Technology mediated control Effective, cross-cultural communication in today's global and "flattened" world is: Difficult to achieve Four Major Organizational Designs Are: 1. Hierarchical 2. Matrix 3. Flat 4. Networked Organizational Variables 1. Decision Rights 2. Business Process 3. Forming reporting relationships 4. Informal networks Decision Rights Authority to initiate, approve, implement, and control decisions necessary to plan and run the business Business Process Ordered tasks to complete key business objectives Forming reporting relationships Structure set up to coordinate organizational units Control Variabels 1. Data 2. Planning 3. Performance measurement and evaluation Data Facts collected, stored, and used by the organization Planning Processes by which future direction is established, communicated, and implemented Performance measurement and evaluation Measures to assess successful execution of plans then using the measures to improve the quality of work Cultural Variables 1. Values 2. Locus Values Implicit and explicit beliefs that underline decisions and actions Locus The span of culture: local, national, regional, etc. IT asset anything, tangible or intangible that can be used by a firm to create, produce, or offer its products Information Resources the available data, technology, people, and processes within an organization to be used by the manager to perform business processes and tasks IT capability something that is learned or developed over time for the firm to create, produce, or offer its products IT Assets 1. IT infrastructure 2. Information Repository IT infrastructure - hardware -data -network -website -software & company apps Information Repository -Customer information -Employee information -Marketplace information -Vendor information IT capabilities -technical skills -IT management skills -relationship skills Technical Skills - data analysis/ data scientists skills - network design and implementation skills - proficiency in systems analysis - programming and web design skills IT management skills - business process knowledge - ability to evaluate technology options - project management skills - envisioning management skills The organizational strategy should ideally blank the IS strategy. complement This framework is called the blank because it relates business strategy and organizational strategy. Information Systems Strategy Triangle The "Managerial Levers" concept is useful for the following reasons: Management should not make a change unless they align multiple issues, such as tasks , measures, values, incentives, etc. A general manager should: Understand the use and consequences of technologies relevant to the business Organizations seek to gain a competitive advantage by diffraction, cost, or blank. focus By using IS to achieve economies of scale and generate operating efficiencies, Walmart epitomizes which one of Porter's generic strategies? Cost Leadership When an organization qualifies its product or service in a way that allows it to appear unique in the marketplace, this is called: Differentiation