WGU C215 Study Guide 100% Correct!!
managing supplier quality Process Capability Index (Cpk) - ANSWER Basic function of Six Sigma. methodology for eliminating defects (driving toward six standard deviations between the mean and the nearest specification limit) in any process - from manufacturing to transactional and from product to service. Design Capacity - ANSWER The theoretical maximum output of a system in a given period under ideal conditions. Effective Capacity - ANSWER The capacity a firm expects to achieve given its current operating constraints.
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