CPHQ questions with correct answers

When is it most helpful to use Comparative Data? Correct Answer-Comparative data would prove most helpful in improving the processes at a low performing hospital by comparing their data and processes with those of high-ranking medical facilities and therefore, process improvement solutions could be derived. Quality Correct Answer-Doing the right thing at the right time in the right way for the right person and getting the best possible results. Quality Assessment Correct Answer-Determination of how processes and services correspond to current standards, as well as a patient's satisfaction with the care received. Quality Assurance Correct Answer-That set of activities that are carried out to set standards and to monitor and improve performance so the care provided will satisfy stated or implied needs. Focusing on outputs or quality after the point of production, including any corrective actions necessary to optimize post-production quality, as in a surgery preformed to removed a foreign body. Quality Improvement Correct Answer-An approach to the study and improvement of the processes of providing healthcare services to meet needs of clients. Quality Indicator Correct Answer-an agreed upon outcome measure to determine the level of quality achieved. Risk Management Correct Answer-Taking steps to avoid and control risks within an environment. What is the most logical first step in the goal-s