ASQ - CQIA (Certified Quality Improvement Associate) questions with correct answers

A type of line graph used to assess the stability of a process. Correct Answer-Control Chart The process of delegating decision-making authority to lower levels within the organization is the definition of... Correct Answer-Empowerment What are the four (4) steps in the continuous improvement process? Correct Answer-Understand the process. Error proof the process. Streamline the process. Reduce variation. The inspection and testing of finished product should be classified as which cost of quality? 1. Appraisal 2. Prevention 3. Internal failure 4. External failure Correct Answer-Appraisal Which of the following is defined as a set of functions or activities that work together for the benefit of the organization? 1. Process capability 2. Process Goals 3. System