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Ict2641 Stuvia - complete assignment solution
Business Analysis (University of South Africa)
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• PLEASE MAKE SURE YOU UNDERSTAND THE BELOW BEFORE PURCHASING
THIS DOCUMENT
• PS these are solution to assignment 2 ICT2641/ NOTES AS WELL
• I am not responsible for the mark you are to receive of this assignment
• These are just solution I got from research
• use this as guidelines and avoid just copying and pasting
Question 1
Briefly describe a Business Activity Model (BAM).
A conceptual model that shows the set of business activities that would be expected to
be in place given the stakeholder perspective from which it has been developed. There
are five types of business activity represented on a business activity model.
There are five types of business activity represented on a business activity model
• Doing: These activities are at the heart of the model, and are derived straight
from the CATWOE transformation aspect, which reflects the organisation's
principal business activities. There should only ever be one or two doing activities
in each BAM, for example, 8sell product9 or 8provide service9.
• Enabling: These activities ensure that the resources and facilities needed for the
'doing' activities are available, for example, recruiting staff, ordering training
materials, developing training courses or ordering products.
• Planning: In order to complete the doing and enabling activities, planning
activities must be considered beforehand. These types of activities can include
'define number of staff' or 'define product range' for example.
• Monitoring: These are the activities that will be setting performance
expectations, for example, 'monitor data analytics', 'monitor employee
performance' or 'monitor customer service feedback'.
• Control: These activities come last and are based on the monitoring activity
outcomes. If the monitoring activities reveal that performance is not what was
expected, then the control activities may be required to institute the necessary
actions.
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Question 2
Mention at least three areas that Gap Analysis may be used to examine.
Gap Analysis may be used to examine the following
1. the 8as is9 and 8to be9 business process models.
2. the competencies held by an individual and those required for a particular role.
3. the IT system requirements and the features offered by an off-the-shelf software
package.
Question 3
The activities of the Business Activity Model (BAM) are inspected and categorised
in order to identify those that require further attention.
Mention the three categories.
• operating satisfactorily – no immediate action.
• some issues to be addressed – action required.
• not in place – urgent consideration.
Question 4
What is the function of the POPIT model?
The POPIT model ensures that all internal business aspects are considered when
investigating a business area. It helps a business analyst identify where problems exist.
This holistic approach helps ensure the analyst considers all relevant areas.
The POPIT model is a crucial tool in the business analyst's toolkit.
There are 4 areas to check for problems in this model:
• Processes;
• Organisation;
• People;
• Information Technology.
Downloaded by Morongwa Dolly ()
Ict2641 Stuvia - complete assignment solution
Business Analysis (University of South Africa)
Studocu is not sponsored or endorsed by any college or university
Downloaded by Morongwa Dolly ()
, lOMoARcPSD|8719536
• PLEASE MAKE SURE YOU UNDERSTAND THE BELOW BEFORE PURCHASING
THIS DOCUMENT
• PS these are solution to assignment 2 ICT2641/ NOTES AS WELL
• I am not responsible for the mark you are to receive of this assignment
• These are just solution I got from research
• use this as guidelines and avoid just copying and pasting
Question 1
Briefly describe a Business Activity Model (BAM).
A conceptual model that shows the set of business activities that would be expected to
be in place given the stakeholder perspective from which it has been developed. There
are five types of business activity represented on a business activity model.
There are five types of business activity represented on a business activity model
• Doing: These activities are at the heart of the model, and are derived straight
from the CATWOE transformation aspect, which reflects the organisation's
principal business activities. There should only ever be one or two doing activities
in each BAM, for example, 8sell product9 or 8provide service9.
• Enabling: These activities ensure that the resources and facilities needed for the
'doing' activities are available, for example, recruiting staff, ordering training
materials, developing training courses or ordering products.
• Planning: In order to complete the doing and enabling activities, planning
activities must be considered beforehand. These types of activities can include
'define number of staff' or 'define product range' for example.
• Monitoring: These are the activities that will be setting performance
expectations, for example, 'monitor data analytics', 'monitor employee
performance' or 'monitor customer service feedback'.
• Control: These activities come last and are based on the monitoring activity
outcomes. If the monitoring activities reveal that performance is not what was
expected, then the control activities may be required to institute the necessary
actions.
Downloaded by Morongwa Dolly ()
, lOMoARcPSD|8719536
Question 2
Mention at least three areas that Gap Analysis may be used to examine.
Gap Analysis may be used to examine the following
1. the 8as is9 and 8to be9 business process models.
2. the competencies held by an individual and those required for a particular role.
3. the IT system requirements and the features offered by an off-the-shelf software
package.
Question 3
The activities of the Business Activity Model (BAM) are inspected and categorised
in order to identify those that require further attention.
Mention the three categories.
• operating satisfactorily – no immediate action.
• some issues to be addressed – action required.
• not in place – urgent consideration.
Question 4
What is the function of the POPIT model?
The POPIT model ensures that all internal business aspects are considered when
investigating a business area. It helps a business analyst identify where problems exist.
This holistic approach helps ensure the analyst considers all relevant areas.
The POPIT model is a crucial tool in the business analyst's toolkit.
There are 4 areas to check for problems in this model:
• Processes;
• Organisation;
• People;
• Information Technology.
Downloaded by Morongwa Dolly ()
