MHA Comp Exam Practice
All of these are guidelines for establishing and preserving long-term relationship except - ANSWER-A.
understand the mission, strategic priorities
B. try to limit transparency in communicating information C. reach out to stakeholders at the program
onset
D. keep an open communication flow exchange
E. look at shared goals and outcomes
Correct Response: B
_____ allows health system managers, policy makers, and clinicians to find ways of implementing the
desired conditions for workers while meeting the expectations of patients. - ANSWER-A. Negotiation
B. Teamwork
C. Political maneuvering
D. Resource allocation
E. Cultural awareness
Correct Response: B
Examples of healthcare organizations collaborating on a range of project include the following except_ . -
ANSWER-A. health and social care partners working collaboratively across a region to improve the
provision of Urgent Care services
B. price fixing arrangements
C. community Healthcare and Acute Care partners working collaboratively to reduce excess bed days
D. the development of a joint cancer strategy involving multiple organizations, third sector partners and
others Correct Response: B
Marked by the growing use and influence of emerging/disruptive technologies - cloud, mobile devices,
big data, advanced analytics, and others, system thinking is . - ANSWER-A. a luxury that can't be afforded
B. a business survival strategy
C. can be ignored
,D. costly
E. time consuming
Correct Response: B
In contrast with constructive accountability, _____ is a process in which two or more people or groups
discuss their needs and differences of opinion and eventually develop a solution. - ANSWER-A. ethical
conflict
B. legal conflict
C. constructive conflict
D. neutral conflict
Correct Response: C
Sound ______ strategies are needed to create a healthy organization culture in which subordinates,
team members, and leaders achieve results. - ANSWER-A. financial
B. operational
C. communication
D. accounting
E. legal
Correct Response: C
The strategic plans are usually the responsibility of _____ management. - ANSWER-A. lower
management
B. middle management
C. senior management
D. outside managers
E. consultants
Correct Response: C
Self-aware leaders exhibit which of the following characteristics? - ANSWER-A. They know themselves,
including strengths and weaknesses.
, B. They delegate their decisions to others.
C. They do not seek feedback from others.
D. They do not have high self-esteem.
Correct Response: A
Leaders have a responsibility to _____ and ___ change. - ANSWER-A. understand; respond to
B. facilitate; enable
C. interpret; communicate
D. participate; involve
Correct Response: B
Managing employees' emotions in the change initiatives can be very _____ to the leaders. - ANSWER-A.
easy
B. demanding
C. informal
D. uncomplicated
Correct Response: B
Presenting the evidence of a problem in a ________ manner is the crucial first step to the
comprehension that presages behavior changes. - ANSWER-A. nonthreatening
B. threatening
C. aggressive
D. fun
E. relaxed
Correct Response: A
Which of the following is most likely to give employees a reason to act ethically and to be more
innovative? - ANSWER-A. Salary penalties for poor work.
B. Fear of retribution from upper administration.
C. Having an informal back door relationship with the upper administration.
All of these are guidelines for establishing and preserving long-term relationship except - ANSWER-A.
understand the mission, strategic priorities
B. try to limit transparency in communicating information C. reach out to stakeholders at the program
onset
D. keep an open communication flow exchange
E. look at shared goals and outcomes
Correct Response: B
_____ allows health system managers, policy makers, and clinicians to find ways of implementing the
desired conditions for workers while meeting the expectations of patients. - ANSWER-A. Negotiation
B. Teamwork
C. Political maneuvering
D. Resource allocation
E. Cultural awareness
Correct Response: B
Examples of healthcare organizations collaborating on a range of project include the following except_ . -
ANSWER-A. health and social care partners working collaboratively across a region to improve the
provision of Urgent Care services
B. price fixing arrangements
C. community Healthcare and Acute Care partners working collaboratively to reduce excess bed days
D. the development of a joint cancer strategy involving multiple organizations, third sector partners and
others Correct Response: B
Marked by the growing use and influence of emerging/disruptive technologies - cloud, mobile devices,
big data, advanced analytics, and others, system thinking is . - ANSWER-A. a luxury that can't be afforded
B. a business survival strategy
C. can be ignored
,D. costly
E. time consuming
Correct Response: B
In contrast with constructive accountability, _____ is a process in which two or more people or groups
discuss their needs and differences of opinion and eventually develop a solution. - ANSWER-A. ethical
conflict
B. legal conflict
C. constructive conflict
D. neutral conflict
Correct Response: C
Sound ______ strategies are needed to create a healthy organization culture in which subordinates,
team members, and leaders achieve results. - ANSWER-A. financial
B. operational
C. communication
D. accounting
E. legal
Correct Response: C
The strategic plans are usually the responsibility of _____ management. - ANSWER-A. lower
management
B. middle management
C. senior management
D. outside managers
E. consultants
Correct Response: C
Self-aware leaders exhibit which of the following characteristics? - ANSWER-A. They know themselves,
including strengths and weaknesses.
, B. They delegate their decisions to others.
C. They do not seek feedback from others.
D. They do not have high self-esteem.
Correct Response: A
Leaders have a responsibility to _____ and ___ change. - ANSWER-A. understand; respond to
B. facilitate; enable
C. interpret; communicate
D. participate; involve
Correct Response: B
Managing employees' emotions in the change initiatives can be very _____ to the leaders. - ANSWER-A.
easy
B. demanding
C. informal
D. uncomplicated
Correct Response: B
Presenting the evidence of a problem in a ________ manner is the crucial first step to the
comprehension that presages behavior changes. - ANSWER-A. nonthreatening
B. threatening
C. aggressive
D. fun
E. relaxed
Correct Response: A
Which of the following is most likely to give employees a reason to act ethically and to be more
innovative? - ANSWER-A. Salary penalties for poor work.
B. Fear of retribution from upper administration.
C. Having an informal back door relationship with the upper administration.
