C846 - ITIL v4 Already Passed!!
Output - ANSWER A tangible or intangible deliverable of an activity. Change Control (Change Enablement) - ANSWER Maximize the number of successful IT changes by ensuring that risks have been properly assessed, authorizing changes to proceed, and managing the change schedule. Deployment Management - ANSWER To move new or changed hardware, software, documentation, processes, or any other component to live environments. Configuration Item - ANSWER CI - Any component that needs to be managed in order to deliver an IT service. Service Configuration Management - ANSWER To ensure that accurate and reliable information about the configuration of services, and the CIs that support them, is available when and where it is needed. Release Management - ANSWER To make new and changed services and features available for use. Monitoring and Event Management - ANSWER To systematically observe a service or service component, and record and report selected changes of state identified as events.
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- Uploaded on
- September 27, 2023
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- 4
- Written in
- 2023/2024
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- Exam (elaborations)
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- Questions & answers