WGU C232 Study Guide Exam Questions with Correct Answers

What role does the planning function of human resource management play within organizations? Correct Answer Strategic and short & medium range planning Align human resources with strategic mission of organization What role does the staffing function of human resource management play within organizations? Correct Answer Recruiting and selection of people with the needed skills of jobs within the organization What are the types of employee compensation? Correct Answer Direct and indirect What is the role of performance appraisals? Correct Answer Measure and monitor employee performance How does HRM enhance human potential? Correct Answer Through training and development HRM's work on improving the workplace environment focuses what two environments? Correct Answer Physical and psychological What must management be aware of in order to maintain effective work relationships? Correct Answer Employee rights What impact has globalization had on HR practices? Correct Answer HR policies need international applicability and be cognizant (and inclusive) of other cultures What are the four implicit HR objectives? Correct Answer Improve productivity Improve quality of work life Ensure legal compliance Foster ethical behavior How can HR managers make a significant contribution toward productivity improvements? Correct Answer Work organization-processes/distribution organization of work design Work design-contents, methods, and relationships among jobs How do organizations improve the quality of work life? How have employees' attitudes regarding involvement with their work shifted? Correct Answer Greater involvement in work-enjoy more autonomy and chance to have input Why is it important that HR mangers and personnel be familiar with the laws and regulations? Correct Answer Protect employees, protect organizaiton, and avoid liability Define the term "moral philosophy." Correct Answer Principles, rules, and values people use when deciding what is right or wrong