CDR DTR Practice Exam (100 out of 100) Questions and Answer Solutions

Which of the following types of fire extinguishers should not be used on a grease fire? a. foam b. sodium bicarbonate c. water d. carbon dioxide c. water A woman and a man both interview for a cashier position in a hospital cafeteria. Both are hired for the job but the woman is paid $1.00 less per hour than the man. Identify the law that may be violated. a. fair labor standards act b. equal pay act c. minimum wage act d. fair pay act b. equal pay act Which of the following individuals is likely eligible for unemployment compensation under the Social Security Act of 1935? a. a tray-line worker who has been dismissed due to workforce reduction b. a cook who was using recreational drugs in the restroom during scheduled breaks c. a DTR who voluntarily stopped showing up for work d. a food service supervisor who has accepted a job requiring early morning hours but habitually comes in 1 hour late each day a. a tray-line worker who has been dismissed due to workforce reduction Which of the following employment advertisement modes is least likely to effectively recruit a new food service director at a large, tertiary-care hospital? a. internet advertising on a web site, such as b. internal sources c. recruitment agency d. advertising in a weekly local newspaper d. advertising in a weekly local newspaper Retaining good employees is challenging. Which of the following is least likely to promote employee retention? a. offering an excellent benefits package, including health insurance, life insurance, 401K, etc b. rewarding employees for good performance with bonuses or consistent raises c. maintaining rigid scheduling b/c work comes first d. providing opportunities to learn skills c. maintaining rigid scheduling b/c work comes first A new dish machine is needed for the retirement home kitchen. The money to purchase this piece of equipment will come from which part of the budget? a. master b. operating c. capital d. cash c. capital - master includes operating, capital, + cash budgets - operating is day to day - cash: incoming/outgoing labor costs in the hospital cafeteria have been over budget for several months due to overtime. which of the following would not be an immediate solution to the problem? a. dismiss a few employees to control labor costs b. review the operation to see if additional self-serve stations can be implemented c. review the scheduling procedure to see if overtime is justified and see if some of the prep work can be moved to non-peak hours d. determine if employees are being properly supervised and performing tasks appropriately a. dismiss a few employees to control labor costs In Maslow's Hierarchy of needs, which of the following needs must be met first? a. social b. safety c. self-esteem d. physiological d. Physiological - hunger, thirst, shelter, clothing, breathing - safety, social, self esteem, self-actualization an employee attempts to provide input to his food service manager with regard to the workflow surrounding the prep area. The manager tells the employee that the necessary changes have already been instituted and there is no room for discussion on the matter. This is an example of what type of leadership style? a. democratic b. autocratic c. bureaucratic d. participative b. autocratic - leaders makes a decisions Effective communication involves all of the following, except: a. oral b. written c. action or demonstration d. grapevine d. grapevine Which of the following would not be an example of good merchandising? a. fruit in a plastic container in the refrigerator b. polished, clean, and unbruised apples, oranges, pears, and bananas in a large wicker basket c. pre-plated fruit plates w/ interesting garnishes d. weekly-featured fresh fruits with recipes, creative presentation of the fruit, such as ka-bobs, or a special fruit dip a. fruit in a plastic container in the refrigerator The hospital cafeteria has added Pissa Hut pizza and Boar's Head deli meats to its employee menu. This is an example of: a. marketing b. branding c. promotion planning d. mark-up merchandising b. branding Which of the following is not a JCAHO approved medical abbreviation? a. mg for milligram b. ml for milliliter c. Q.D. for every day or daily d. IV for intravenous c. Q.D. for every day or daily As a newly hired DTR in charge of the cafeteria, you are asked to participate in a food safety program sponsored by the National Restaurant Association. The name of this program is: a. federal food safety program b. food safety certificate program c. iPura food safety d. ServSafe d. servsafe Which of the following scenarios would not raise red flags to a food service manager? a. a food service worker has a broken washing machine and has not had time to go to the laundromat to clean his uniforms b. a food service worker comes to work without a fever but complains of allergies and congestion c. a food service employee making sandwiches in the deli is sneezing frequently and often forgets to sneeze into her elbow d. a cafeteria line server absentmindedly touches her head and face when no customers are being served b. a food service worker comes to work without a fever but complains of allergies and congestion A health inspector visits the hospital food service operation where you are a food service supervisor. As the only supervisor on duty at the time, which of the following should you not do during the inspection? a. ask to see the inspector's credentials b. follow the inspector throughout the inspection, make notes of any violations found, and try to fix any small problems with the inspector is there c. sign the copy of the inspection d. refuse the inspection on the grounds that a manager level employee is not present for the inspection d. refuse the inspection on the grounds that a manager level employee is not present for the inspection Which of the following is not addressed in the FDA Food Code? a. food service establishment flooring material characteristics b. specific dress code policies for food service personnel working in kitchens c. guideline for using ice to keep foods cool d. guideline for sinks used to hand washing b. specific dress code policies for food service personnel working in kitchens - food code is scientifically based and applies to all public establishments The Joint Commission on the Accreditation of Healthcare Organizations (JCAHO) uses which of the following to assess patient care during a survey? a. tracer methodology b. chart review c. audits d. standards interpretation a. tracer methodology - observes care, medications, and care planning - staff are reviewed - families could be interviewed The Joint Commission on the Accreditation of Healthcare Organizations (JCAHO) has implemented patient safety goals. All of the following are part of these goals, except: a. the use of 2 patient identifiers b. prevention of decubitus ulcers c. improvement in the safety of all medications d. improvement in the communication between healthcare providers c. improvement in the safety of all medications Which of the following is the term that means comparing one's performance with the performance of another? a. outcomes managment b. benchmarking c. performance outcome d. resource measurement b. benchmarking In the quality improvement process, which of the following is a difficult outcome to measure? a. the percentage of patients who has a nutrition screening completed within 24 hours of admission b. the number of patients who had a nutrition consult triggered because of low serum albumin on admission c. the percentage of patients who met 75% of their nutrient goals everyday d. the percentage of patients receiving nutrition support through the most appropriate route c. the percentage of patients who met 75% of their nutrient goals everyday