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Test Bank for Management : A Practical Introduction 10th Edition update by Kinicki,

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The Test Bank for Management: A Practical Introduction, 10th Edition by Angelo Kinicki is a comprehensive study tool designed to assist students in mastering the core concepts of management. This resource contains a wide variety of questions that align with the textbook, offering both a broad and detailed understanding of management practices, theories, and applications. The 10th edition of the textbook introduces updated concepts, research, and real-world applications to reflect the latest trends in the field of management. Key Topics Covered in the Test Bank: Introduction to Management The role and importance of management in organizations The functions of management: planning, organizing, leading, and controlling Types of managers (e.g., top, middle, and first-line managers) Management skills: technical, human, and conceptual The Evolution of Management Thought Classical management theories: scientific management, administrative principles, and bureaucratic organization Human relations and behavioral management theories Contemporary management theories: systems theory, contingency theory, and total quality management (TQM) Key contributors to management theory (e.g., Frederick Taylor, Henri Fayol, Elton Mayo) Planning and Decision Making Strategic planning and setting objectives Types of plans: tactical, operational, and contingency plans Decision-making processes and techniques Decision-making under uncertainty and risk Organizing and Structure Organizational design and structure (e.g., functional, divisional, matrix) Centralization vs. decentralization Delegation and empowerment Organizational culture and its impact on performance Leadership Theories of leadership: trait theory, behavioral theory, contingency theory, transformational and transactional leadership Leadership styles and their impact on motivation and performance Communication skills and effective team leadership Ethical leadership and corporate social responsibility (CSR) Motivation and Teamwork Theories of motivation: Maslow's hierarchy of needs, Herzberg's two-factor theory, McClelland's theory of needs Intrinsic and extrinsic motivation Motivation techniques and tools (e.g., goal setting, reinforcement, rewards) Building and managing effective teams Conflict resolution and negotiation in teams Controlling and Performance Management The control process: setting standards, measuring performance, and taking corrective action Types of control: feedforward, concurrent, and feedback control Performance measurement systems (e.g., balanced scorecard, Key Performance Indicators) Managing change and innovation Global Management and Diversity The role of globalization in management Cross-cultural management and the impact of cultural diversity Ethical issues in global business Managing multinational corporations and international teams Innovation and Entrepreneurship The importance of innovation in business success Entrepreneurial strategies and characteristics of successful entrepreneurs Managing innovation and change in organizations The role of creativity and risk-taking in entrepreneurship Social Responsibility and Ethical Management The principles of corporate social responsibility (CSR) Business ethics and ethical decision-making frameworks Legal and social issues in management Sustainability and ethical leadership Sample Questions from the Test Bank: Multiple Choice Questions (MCQs) Which of the following is NOT one of the primary functions of management? A) Planning B) Organizing C) Budgeting D) Controlling Answer: C) Budgeting (Budgeting is a tool used during the organizing function but is not a primary function of management.) Which of the following theories focuses on the idea that managers must adapt their leadership style based on the situation? A) Trait Theory B) Behavioral Theory C) Contingency Theory D) Transformational Leadership Answer: C) Contingency Theory (Contingency theory asserts that there is no single best way to lead; the best leadership style depends on the situation.) According to Maslow’s hierarchy of needs, which need must be fulfilled before self-actualization can occur? A) Physiological needs B) Safety needs C) Esteem needs D) Social needs Answer: C) Esteem needs (Maslow’s theory suggests that individuals must satisfy lower-level needs, such as safety and esteem, before they can pursue self-actualization.) Which of the following is an example of an organizational structure where employees report to both a functional manager and a project manager? A) Functional structure B) Divisional structure C) Matrix structure D) Flat structure Answer: C) Matrix structure (In a matrix structure, employees have dual reporting relationships, typically to both a functional and a project manager.) True/False Questions True or False: According to McGregor's Theory X, employees are inherently lazy and require close supervision to be productive. Answer: True (Theory X assumes that employees dislike work and must be controlled or threatened with punishment to achieve organizational goals.) True or False: Strategic planning focuses on long-term goals and directions for the organization. Answer: True (Strategic planning is about setting long-term objectives and determining how to achieve them.) Short Answer Questions Explain the difference between intrinsic and extrinsic motivation. Answer: Intrinsic motivation comes from within the individual, driven by personal satisfaction or enjoyment of a task. Extrinsic motivation, on the other hand, comes from external factors, such as rewards, bonuses, or recognition. What is the role of delegation in management, and why is it important? Answer: Delegation involves assigning responsibility and authority to others to complete tasks. It is important because it allows managers to focus on strategic activities while empowering employees, helping them develop their skills and contribute to the organization's success. Scenario-Based Questions Scenario: A manager is dealing with a team that is experiencing frequent conflicts and low morale. What strategies could the manager use to address these issues and improve team performance?** Answer: The manager could implement conflict resolution techniques, such as facilitating open discussions, setting clear expectations, and encouraging active listening. Additionally, promoting team-building activities, establishing trust, and providing motivational incentives could help improve morale and cooperation. Scenario: A company wants to expand into international markets but is concerned about cultural differences. What steps should the company take to ensure effective cross-cultural management?** Answer: The company should conduct cultural sensitivity training for its employees, research the cultural norms and business practices of the target market, and adapt its management strategies to respect local customs and values. Building cross-cultural competence among managers and teams is critical to ensuring success in international business. Conclusion The Test Bank for Management: A Practical Introduction, 10th Edition by Angelo Kinicki is an excellent resource for students looking to deepen their understanding of management concepts and prepare effectively for exams. It covers a wide range of management topics, from leadership theories to global management practices. With a variety of question types, including multiple choice, true/false, short answer, and scenario-based questions, this test bank provides students with the tools needed to succeed in their management studies.

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Uploaded on
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Chapter 1. The Exceptional Manager: What You Do,
How You Do It


TRUE/FALSE - Write 'T' if the statement is true and 'F' if the statement is false.
1) At times, to be efficient in management means NOT using resources in the most cost-
effective way.

⊚ true
⊚ false




2) Organizations can gain a competitive advantage simply by matching their competition in
terms of cutting costs and responsiveness to employees.

⊚ true
⊚ false




3) Innovation in business is defined as seeking ways to deliver less costly goods but in
similar ways, maintaining employee morale.

⊚ true
⊚ false




4) Telecommuting has been found to enhance employee satisfaction and performance.

⊚ true
⊚ false

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5) Jorge is developing a new employee schedule for his landscaping business due to the
increase in customer calls during the summer. While doing this, Jorge is involved in organizing.

⊚ true
⊚ false




6) Amber, a district manager for a large restaurant chain, is comparing the goals of her
restaurants with recent sales. She knows that two restaurants are underperforming, so she plans
on meeting with those managers to discuss corrective action; this process is the controlling
managerial function.

⊚ true
⊚ false




7) Tia works for a line of high-end fashion clothing stores. In her role, she makes strategic
long-term decisions about her company’s overall direction, and she creates the overall corporate
goals, policies, and strategies. In light of these tasks, Tia must be a middle manager.

⊚ true
⊚ false




8) Leonardo is a district manager who oversees several store managers in a national chain of
retailers. Leonardo reports directly to the vice president of stores and marketing, a member of top
management. Leonardo is a middle manager.

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⊚ true
⊚ false




9) Mintzberg concluded that managers play three broad types of roles: interpersonal,
analytical, and critical.

⊚ true
⊚ false




10) It’s your responsibility to manage your career, but others can also make it happen.

⊚ true
⊚ false




MULTIPLE CHOICE - Choose the one alternative that best completes the statement or
answers the question.
11) Which one of the following is one way to think about management?


A) efficiency in motion
B) the science of helping people
C) the science of accomplishing things
D) the art of getting things done through people
E) the science of synergy
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