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Service Now CSA (Solved!)

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Which one of these applications is available to all users? A. Change B. Incident C. Facilities D. Self Service correct answers Correct Answer: D Self Service Which module displays a list of tasks assigned to a user's group, but not yet assigned to an individual user? A. My Teams Work B. My Groups Work C. My Groups Tasks D. My Teams Tasks correct answers Correct Answer: B My Groups Work Which one of the following is a definition for transform maps in ServiceNow? A. A map that is used to store the history of the incident records B. A map used to add data to encrypted fields C. A map used to trigger Business Rules before the data is queued in the outbound Web Service D. A map to determine relationships between fields displaying in an Import Set to fields in an existing table correct answers Correct Answer: D A map to determine relationships between fields displaying in an Import Set to fields in an existing table Multiple Choice, Single Line Text, and Select Box are what type of elements in ServiceNow? A. Order Guides B. Request Types © 2021 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated. C. Variable Types D. correct answers Correct Answer: C Variable Types What is the language used for scripting in ServiceNow? A. Java B. AngularJS C. JavaScript D. Jelly correct answers Answer: C JavaScript Which of the following is the primary way to interact with the applications and data in a ServiceNow instance? -Service Portal -Workspace -Now Platform UI -Now Mobile correct answers Now Platform UI A role is a -set of users delegated to perform different tasks -collection of tasks -set of members to a subscription -collection of permissions -set of users who share a common purpose -individual to whom you have granted access to your ServiceNow instance correct answers -collection of permissions


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