CAPP Practice Exam Study Questions And Answers

The new parking garage manager notices metal bars exposed in the garage deck in many places. What is the first step the manager should take? - Check to see if a program for garage deck structural evaluation and repairs is in place. When conducting a financial feasibility sensitivity analysis, management determined what as the best long term choice? - Choose a method of financing based on the owners resources in the proforma. What is the first factor considered when determining if a concert should be held at a university athletic venue? - Verify the day of week and time of day does not conflict with another event. How many van-accessible spaces are required for a newly-constructed parking facility for a hospital outpatient facility with 500 parking spaces? - 50 What type of payment technology provides transient customers flexibility when paying hourly parking, monthly parking, or taking care of a lost ticket? - License plate recognition technology What action should be taken by the parking staff if someone is trapped in a parking deck elevator? - Call for emergency elevator assistance and wait with the customer. How can you increase visibility if ceiling lights produce glare? - Offset the fixture from the direct line-of-sight What is a key consideration when considering parking garage design for an aging urban center undergoing revitalization? - Historic preservation of existing structures, and architectural continuity with the surrounding area. What is a primary advantage of wireless sensing devices? - They can be accessed through a centralized monitor. Who should be provided with high visibility clothing meeting ANSI Standard 107 for Class 1, 2, and 3 risk exposure? - Personnel working near vehicular traffic. The director of parking is interviewing candidates for a meter collector position. The collection dates and times will require the employee to work any of the seven days of the week. Based on these criteria of the job, what is an acceptable question to ask? - Are you able to arrive to work on time for any scheduled day? What should management do as a result of a municipality parking enforcement team reporting frequent slip and fall injuries due to frequent snow and ice storms? - Purchase snow cleats for all parking enforcement staff and require they be worn whenever icy conditions exist. What should a parking authority do if they want to move away from issuing parking citations and encourage parking compliance? - Provide consistent parking enforcement. A municipal parking authority is purchasing a new parking software management system. What is the source of the primary funding if the up-front cost of the system will be included in the City's overall capital budget? - Municipal bonds. What is the purpose of strategic planning under normal operations? - Maintain, enhance and increase best practices. What do you need to do to prepare for a safe and orderly exist of commuters from a large university campus in the event of a predicted snow storm state of emergency? - Enact the established emergency plan, inform emergency responders, university authorities, and make a public service announcement. What factor is the most difficult challenge for way-finding in large parking structures? - Poor visibility and blind spots within a structure across multiple floors. What is purpose of an external audit? - Review the accuracy of financial records and accounting and procedural practices. How can parking managers gather feedback from stakeholders? - Online customer satisfaction surveys. What daily accounting detail must be reconciled to prevent parking revenue shortages? - Money collected from the customer to the transaction register receipts What does a new parking structure manager in a northern climate want to minimize? - Frequently using 70% salt 30% sand mixture in winter months What is a systematic risk relating to finances? - Market risk What are the three basic measurements of service for shuttle bus riders? - Frequency (headway), rider travel time, and price. What energy efficiency upgrade produces the most cost savings in an above ground garage? - Installing LED lighting.