Latest 2023/2024 Test bank for leading managing and following in nursing 8th edition by Patricia S Yoder-Wise chapter 1- chapter 25 (Complete questions and answers)|verified & graded a+

1- A nurse manager of a 20-bed medical unit finds that 80% of the patients are older adults. She is asked to assess and adapt the unit to better meet the unique needs of the older adult patient. Using complexity principles, what would be the best approach to take for implementation of this change? A. Engage involved staff at all levels in the decision-making process. 2- A unit manager of a 25-bed medical/surgical area receives a phone call from a nurse who has called in sick five times in the past month. He tells the manager that he very much wants to come to work when scheduled but must often care for his wife, who is undergoing treatment for breast cancer. According to Maslow’s need hierarchy theory, what would be the best approach to satisfying the needs of this nurse, other staff, and patients? B. Work with the nurse, staffing office, and other nurses to arrange his scheduled days off around his wife’s treatments. 3- A grievance brought by a staff nurse against the unit manager requires mediation. At the first mediation session, the staff nurse repeatedly calls the unit manager’s actions unfair, and the unit manager continues to reiterate the reasons for the actions. What would be the best course of action at this time? C. Ask each party to examine their own motives and issues in the conflict. Correct 4- At a second negotiation session, the unit manager and staff nurse are unable to reach a resolution. What is the appropriate next step? D. Elevate the next negation session to the next manager, one level above. Correct