Dell Certification Test – 2019 questions and answers well illustrated.

Dell Certification Test – 2019 questions and answers well illustrated. If ePSA passes the hard drive test and still the system does not load the operating system, what could the issue be? - correct answers.Corrupt or missing operating system State true or false: WLAN stands for Wide Local Area Network - correct answers.False When do you select the BT disabled setting in Service Menu of Manufacturing Mode? (SMMM) - correct answers.If BT Disabled label is present inside the bottom door or chassis Choose all that Apply: Which of the following platform uses both Key and Button Sequence Trigger? Select the correct responses and click submit. - correct answers.Convertible Platform and Detachable Platform Choose all that apply: Which of the following statements are true about the New PSU BIST? - correct answers.1.) To restart the PSU BIST: Disconnect the AC Power cord for 15 seconds (PSU BIST reset time), and then plug-in the AC power cord 2.) To start the PSU BIST: Plug in the AC power cord and note the LED light status 3.) Ensure to disconnect the AC power cord from the PSU, before starting the PSU BIST If recovery image from both system's primary hard drive and external USB key is present, which image will the BIOS recovery 2 tool select? - correct answers.Recovery image from external USB key Choose all that apply: You are servicing a Dell Inspiron 22 3265/3263 AIO Desktop and determine that the LCD panel is faulty. What troubleshooting steps you will follow before replacing the LCD Assembly? - correct answers.1.) Run ePSA, but press esc to stop testing and regain control of the cursor. Double tap on the screen and see if the cursor moves to your pressed location. That will determine if hardware is needed to be replaced or it is a software problem 2.)If system boots into windows, check device manager for USB Input device which has a white circle and a down arrow, right click and enable it to test its functionality. Which of the following is the correct way to trigger BIOS Recovery 2? - correct answers.For desktop platform, turn on the PC and hold down CTRL + ESC Key. Choose all that apply: What is correct about Intel Optane Memory - correct answers.1.) It pairs memory and storage into one virtual drive visible to the OS 2.) It is a system acceleration solution for new 7th Gen Intel Core-I processor and Chipset platforms. The LCD has passed the BIST, but there is still a video problem. What other components should be checked and in what order? - correct answers.LCD cable, inverter board, system board State True or false: After a system board replacement, a field technician can input the service tag value only once. - correct answers.True Which is the notebook computer category that is designed to be suitable for small organizations with little or no IT staff? - correct answers.Vostro Choose all that apply: Under which all service plans can you schedule hardware and software scans, clean files manually and tune system performance using Support Assist? - correct answers.All choices are true State true or false: Depending on your Dell service plan, Support Assist automates and facilitates..... - correct How do you perform a latitude self-heal recovery? - correct answers.Unplug the AC adaptor and remove primary battery, disconnect coin cell (CMOS) battery, release the flea power, plug in AC adaptor State True or False: M.2 is data transfer protocol while NVMe is a form factor - correct State true or false: dell desktop portfolios include Optiplex, Inspiron, Vostro, precision, XPS, and all in one - correct answers.True State true or false: Fastboot is the Pre-Boot environment of Android... - correct answers.True BIOS recovery 2 from Hard Drive option can be disabled in ________ - correct answers.BIOS What is the status of the power LED when a system board failure occured? - correct answers.Blinking (2,6)