What is the 3CX Web Client?
Delivers a Complete Endpoint Telephony Solution using WebRTC
Feature Rich
No Software Installation Required - Just a Browser
Seamless Internal and/or External use
Controls IP Phones (uaCSTA)
Can run alongside IP Phones on the same extension number (SIP Forking)
Prerequisites
Supported Browser
Chrome/Firefox
Supported Platforms:
Windows PC
Mac OS
Other browsers and platforms
May work
Not supported
Welcome Email
Admin triggers Welcome Email (or automatically sent upon extension creation)
User receives email
Contains:
Web Client URL
Username and Password
Sending the Welcome Email
Management Console → Extensions node
Highlight Extension → Send Welcome Email
Welcome Email is sent to Email of Extension
Done!
Login using the URL and credentials from the Welcome Email
3CX Web Client Features
Complete Telephony Functionality
→ Audio/Video calls
→ Hold
→ Call Transfer
→ Conferencing
View status of other extensions from the People tab
Active calls from the Switchboard
Integrated Chat Functionality
File Transfer
Emoticons
Desktop Notifications when browser is minimized
Configuration of BLFs