Fire Officer Principles And Practices 4th Edition Test Questions And Correct Solutions

Leading cause of EEOC filings within a Dept. - Failure to act by a supervisor when an actionable item occurs. Pre req for fire officer 1 based on NFPA 1021 - FF II IAFC identifies fire officer II Level as a ____________ fire officer - Manager Hostile work environment applies to which of the following situations - Broad range of situations where employee feels discriminated Political subdivision established by state or county gov. With sole purpose of providing fire protection within a defined geographic area. - Fire protection dist. Organization that represents the interest of volunteer fire service - National volunteer fire council Supervising officer is classified as what - Fire Officer 1 Organization defines and publishes the requirement for various levels of fire officer - International association of fire chiefs Term used in the make up of many fire Departments across the nation to include more minorities - Diversity Act of directing or guiding others in a course of action according to Fayol - Leading Fire officer enforcing a Dept policy that is unpopular with labor - Officer is most likely a member of the same bargaining unit as the fire fighter they supervise Fire officer IV job function normally would be - Chief Officer Federal agency that established the national incident management system which is standard for emergency med in us - FEMA Four functions of management - Planning Organizing Leading Controlling Basis of a strong positive supervisor/employee relationship - Open and honest communication Employee files a hostile work workplace complaint within the fire Dept. Most cases with whom they file the complaint - Company officer Company officer does not agree with new policy to enforce what should you do - Seek clarification in private but enforce the policy as directed Mediator dealing with problems management and labor contract negotiations - Third party who is neutral Equal opportunity act of 1972 amended the civil rights act of 1964 and expanded its coverage to include public and private employers with _________ or more employees - 15 Based on NIFRS What percentage of the average fire Dept. Workload involves firefighting - Less then 10 percent Organization of a fire Dept can be examined based on - Function geography and staffing What is an important element of the beginning of shift report given by the company officer to a supervising officer - All reports from the previous shift has been completed Copy officers can strengthen their abilities and develop has relationships with their supervisors by doing which of the following - Make appropriate decisions at your level of responsibility What suggestions did commissioners Stapleton offered to officers to help them learn and develop - Maintain a personal journal where you record incidents you ran in how you manage them What is the root cause of most conflict between labor and management during contract negotiations - Failure to manage the relationship between the two parties In terms of how many fire department is staffed text identifies three types of departments what are those three types - volunteer, combination, career What is the primary source of funding for most fire departments - Sales and real estate taxes In what year was the international Association of firefighters established - February 28 1918 Which of the following might be considered an important notification that falls within the Chiefs no surprise rule - Fire fighter on duty injury What is the term for the maximum number of personnel or activities that can be effectively controlled by one individual - Span of control Which of the following is the most common complaint that local government is found liable for all involved in an EEOC complaint - Failure to investigate the complaint How did the Chiefs trumpet or Google come to be a symbol of authority in the fire Service - Before electronic amplification devices officers would give orders through these devices Ethical choices are based on - A value system What is the level of fire training for most private industry or ERT's - Incipient fire brigade The first organize volunteer fire company in the United States was founded in what city - Philadelphia, Union fire company formed in 1735 by Ben Franklin The ability of an officer to project an image of being in control of a stressful situation is known as - Command presence What type of document is written to define an operational or administrator method to be filed routinely for the performance of designated operations or actions - Standard operating procedures What principle of Fire department organization is based on each fire fighter reporting to only one supervisor - Unity of command Which of the following is established by federal or state law but is in Forest at the company level - Rules or regulations Which of the following is a factor in communities moving from all volunteer fire Department to either a combination for career department - Increase in the demand for a fire response What change has taken place for a fire fighter during the second benchmark the traditional career - Promotes to the position of a company/supervisor What is one duty that would be expected of a fire officer II but not necessarily the fire officer I - Supervising a multiunit emergency operation Which level of professional Credentialing is given to an officer who has demonstrated proficiency education experience professional development and community involvement - CFO Chief fire officer Employee behavior that requires an immediate correction correct of action by the supervisor - Actionable item What does EEOC stand for - Equal employment opportunity commission In what year did the IAFC expand company officer development providing an officer development handbook to encourage company officers to acquire the appropriate levels of training experience self development and education throughout their professional journey to prepare for the chief fire officer designation the pinnacle of professional development - 2010 Mid-level chief who often has a functional area and responsibilities such as training can you answer directly to the fire chief - Assistant or division chief Usually the first level of a fire chief in charge of running calls and supervising multiple stations for district - Battalion chief