GCU MGT-420 Exam 1 Questions with 100% Correct Answers

Accountability Correct Answer The requirement to show performance results to a supervisor. first line managers Correct Answer those who supervise both workers and the daily operations of an organization Governance Correct Answer The role played by the board of directors, governing top management Manager Correct Answer support and facilitate the work efforts of other people in organizations Middle managers Correct Answer implement the policies and plans of the top managers above them and supervise and coordinate the activities of the first-line managers below them Quality of work life Correct Answer the overall quality of human experiences in the workplace Top managers Correct Answer make long-term decisions about the overall direction of the organization and establish the objectives, policies, and strategies for it Upside down pyramid Correct Answer view of organizations shows customers at the top being served by workers who are supported by managers Conceptual skill Correct Answer the ability to think analytically and solve complex problems, and to innovate. (Top management) Controlling Correct Answer monitoring progress toward goal achievement and taking corrective action when needed Emotional intelligence Correct Answer the ability to perceive, express, understand, and regulate emotions. agenda setting Correct Answer Setting clear action and priorities human skills Correct Answer the ability to work well with others